Uptown Aces Casino: In-Depth Review for 2024

Author ImageAuthor: | Last Updated: February 2024
Welcome Bonus$8,888 + 350 Free Spins
Uptown Aces
Good
Overall 70%
Banking 90%
Game Variety 70%
Customer Service 60%
User Interface 60%
Mobile Compatibility 80%
Website: uptownaces.eu
US Players: US Players Are Accepted
Online Since: 2012
Bonus:
Welcome Bonus$8,888 + 350 Free Spins
License: Curacao Gaming Authority
Software: RealTime Gaming
Location: Curacao
Banking:
Mastercard, Visa, Bitcoin, Skrill and See Site for More Options
Uptown Aces
  • Multiple promotions run throughout the year
  • Several deposit and withdrawal methods accepted
  • Huge slot machine game selection
  • Players in certain states cannot sign up and play
  • User interface is lacking
  • No live dealer games

Ratings Breakdown

Overall

When it comes to the overall experience of using Uptown Aces Casino, it’s better than a lot of other sites out there. There are many aspects of the online casino that could be improved, such as the navigation and game variety. But overall, Uptown Aces offers a safe and enjoyable online betting experience.

Uptown Aces Casino also gives you the option to either download their casino or play it in your web browser, which is a unique feature that not all online casinos offer.

Banking

Uptown Aces Casino’s banking options are great and give online bettors a variety of options for both depositing and withdrawing their money.

Uptown Aces also has a maximum withdrawal limit of $4,000 per week. This is higher than a lot of other online casinos, and all of their withdrawal methods offer some of the best payout speeds on the market. They even accept popular cryptocurrencies like Bitcoin and Litecoin.

Uptown Aces Table Games

Game Variety

If you’re visiting Uptown Aces Casino to find a wide variety of slot games, then you will thoroughly enjoy your time here. However, if you’re in search of some exciting table games or variations of video poker, you will find yourself a little disappointed. Uptown Aces Casino also doesn’t feature any live dealer games.

Hopefully, this is something at Uptown Aces will eventually address and provide its bettors with a more diverse online betting experience.

Customer Service

Perhaps the biggest downfall of Uptown Aces Casino is their customer service. Not only can it be difficult to find at times, but it also seems to experience some minor difficulties periodically.

Uptown Aces Casino claims to have customer service available via email, phone call, and live chat. But we have found that email is the best option that you can use.

The only way to access their live chat option is through navigating to the support section of their site. Once you start a chat, you will be asked to verify your account information with a chatbot. Once your account is verified, you will be asked to wait for a support agent to join the chat. The wait time can vary depending on the time of day, but we were usually connected with an agent anywhere within five minutes.

User Interface

Baccarat on iPhone

The user interface of Uptown Aces Casino leaves a bit to be desired. At first glance, the navigation seems straightforward. There are different tabs along the navigation bar that will lead you to the corresponding page.

However, something that we noticed is that the site tends to have broken or misdirected links. When we first attempted to click into their video poker section, it redirected us to a page that featured recent articles about video poker.

Instead, you need to enter the online casino portion of their website in order to actually play any games. While this may seem obvious, the site itself can be a bit misleading.

Mobile Compatibility

Another strong aspect of Uptown Aces Casino is their mobile compatibility. In fact, we have never run into a single issue when playing one of their casino games on a mobile device.

There are two ways that you can access the Uptown Aces gambling app on your mobile device. You could do it via a download. As this is an app tied to the site and not to an app store, this process can take a bit longer and get more involved as you might have to go into your device’s settings. You can use any connected device that you have, whether it’s a phone, tablet, or watch.

In truth, there is nothing much you’ll get from the download that you won’t get from the mobile site itself. That’s why we suggest that use the Uptown Aces mobile site as an app. You won’t have to download, worry about data limits, or check to see if you have memory on your phone.

Once you’re on the mobile site, you can play for real money on the Uptown Aces app instantly. And that means getting all the amenities that you can find on the main gambling website.

The only thing that we would say that needs improvement on the mobile version of their site is the size of the font and buttons. If you’re using a phone with a smaller screen, you may find yourself accidentally pressing the wrong button or game. This works better if you zoom in before clicking.

Overview of Uptown Aces Casino

Owned by the Deckmedia Casino Group, Uptown Aces Casino is a Curacao-based online casino that offers a wide variety of different online slot games, as well as some table games and variations of poker.

The site accepts US-based players, except for bettors who live in the following states or countries.

Restricted States:

  • Kentucky
  • Louisiana
  • Maryland
  • Missouri
  • New Jersey
  • New York
  • Washington
Restricted Countries:

  • United Kingdom
  • Moldova
  • Israel

Uptown Aces Casino can be used as a download casino or a no download casino. Through our experience, we would recommend it for online players who particularly enjoy online slot machine games.

Game Selection

RealTime Gaming
When it comes to game variety, Uptown Aces Casino definitely has its ups and downs. While they do not feature a ton of games for players who enjoy video poker and table games, they do have a massive selection of slot machine games to choose from.

Here is as an overview of the different types of casino games that Uptown Aces Casino offers:

  • Slot Games
  • Table Games
  • Video Poker
  • Specialty Games

Slot Games

Uptown Aces Slots

RTG slot games are known for their excellent graphics and overall gameplay. Luckily, this is where Uptown Aces Casino shines the brightest.

Uptown Aces offers a massive selection of different slot machine games with different features, including three-reel, four-reel, five-reel, six-reel, bonus round, progressives, and floating symbols.

Three-Reel Slot Games

  • 777
  • Magic Mushroom
  • Santastic!
  • Scuba Fishing
  • Sparky 7
  • The Three Stooges II

Four-Reel Slot Games

  • Wild Fire 7s

Five-Reel Slot Games

Six-Reel Slot Games

  • IC Wins
  • Lucky 6
  • Ritchie Valens La Bamba
  • Super 6
  • The Big Bopper

Bonus Round Slot Games

Three-Reel Slot Face

Progressives Slot Games

  • Aztec’s Millions
  • Jackpot Cleopatra’s Gold
  • Megasaur
  • Shopping Spree II
  • Spirit of the Inca

Floating Symbols Slot Games

  • Cubee

Table Games

If you are visiting Uptown Aces Casino in search of some exciting table games, then we are happy to say that they carry some of the more popular and exciting games. However, they only offer a total of 8 different table games to choose from:

  • Blackjack
  • Blackjack + Perfect Pairs
  • Caribbean Draw Poker
  • Caribbean Hold’Em Poker
  • Caribbean Stud Poker
  • Let’ Em Ride
  • Suit ‘Em Up Blackjack
  • Tri Card Poker

Video Poker

One of the most important things that an online casino site can have is a wide variety of different video poker games. After all, there is a long running list of different poker variations out there, and gamblers everywhere have chosen a few to be their favorite.

Unfortunately, when you go play video poker at Uptown Aces Casino, you will find that they only offer a total of 14 video poker games:

  • Aces and Eights Video Poker
  • Deuces Wild Video Poker
  • Joker Poker Video Poker
  • All American Poker
  • Bonus Deuces Wild
  • Bonus Poker
  • Bonus Poker Deluxe
  • Double Bonus Poker
  • Double Double Bonus Poker
  • Double Double Jackpot Poker
  • Double Jackpot Poker
  • Jacks or Better
  • Loose Deuces
  • Sevens Wild

One thing that redeems Uptown Aces’ lack of video poker variety is that you can play any one of their games for free without needing to create an account. This will give you the chance to get a feel for the gameplay and how the betting works.

Specialty Games

Along with their traditional slot games, table games, and video poker games that they offer, Uptown Aces Casino also offers a few select speciality games, including:

  • American Roulette
  • Sic Bo
  • Keno
  • Roaring Twenties Bingo
  • Treasure Tree

Uptown Aces Comps

Uptown Aces Casino has a player comp program that is similar to all other RTG casinos. Whenever you play a game with Uptown Aces, you will earn 1 point for every $10 you wager. Once you have 100 points in your account, you can redeem them for a $1 deposit to your betting account.

You can also accelerate how fast you earn comp points through their VIP program.

VIP Club Uptown Aces

Uptown Aces VIP Program

Uptown Aces’ VIP program is one of the best parts about the online casino. It gives players a chance to cash in on huge bonuses, as well as accelerate their gathering of comp points.

Uptown Aces Casino has their VIP club split into four different levels:

  • Neon
  • Downtown
  • Midtown
  • Uptown

VIP Level 1: Neon

Daily Bonus: 100% up to $500

  • Age of Account: 30 Days Minimum
  • Minimum Money Spent: $1,000
  • Comp Points Earned: 500+
  • Neon Comp Level: 1 point for every $9 wagered
  • Instant Cashback: 30%
  • Weekend Cashback: 10%
  • Extra Benefits: $25 weekly reward
  • 90 Days Minimum Activity: $100 in deposits + 250 gathered comp points

VIP Level 2: Downtown

Daily Bonus: 125% up to $625

  • Age of Account: 60 Days Minimum
  • Minimum Money Spent: $5,000
  • Comp Points Earned: 1,000+
  • Neon Comp Level: 1 point for every $7.50 wagered
  • Instant Cashback: 35%
  • Weekend Cashback: 15%
  • Extra Benefits: $50 weekly reward and raised betting limits
  • 90 Days Minimum Activity: $200 in deposits and 1,000 gathered comp points

VIP Level 3: Midtown

Daily Bonus: 135% up to $675

  • Age of Account: 60 Days Minimum
  • Minimum Money Spent: $10,000
  • Comp Points Earned: 2,000+
  • Neon Comp Level: 1 point for every $5 wagered
  • Instant Cashback: 40%
  • Weekend Cashback: 20%
  • Extra Benefits: $50 weekly reward; no maximum bet; increase bet limits; expedited withdrawals

VIP Level 4: Uptown

Daily Bonus: 150% up to $750

  • Age of Account: 90 Days Minimum
  • Minimum Money Spent: $20,000
  • Comp Points Earned: 5,000+
  • Neon Comp Level: 1 point for every $4 wagered
  • Instant Cashback: 50%
  • Weekend Cashback: 25% instant cashback
  • Extra Benefits: $50 weekly reward; no maximum bet; increased bet limits; expedited withdrawals

Banking Options

When it comes to the banking options that they offer, Uptown Aces Casino is on par with industry standards. They offer a wide variety of different deposit and withdrawal options, and they all offer processing times that are nearly instantaneous.

Deposit Methods

When it comes to depositing money into your account, Uptown Aces Casino accepts many of the most common deposit methods:

Deposit Method Bonus? Processing Time
Visa Yes Instant
Mastercard Yes Instant
American Express Yes Instant
Skrill Yes Instant
Neteller Yes Instant
Eco Card Yes Instant
Direct Money Yes Instant
Bitcoin Yes Instant – 1 Hour
Litecoin Yes Instant – 1 Hour

Withdrawal Methods

Uptown Aces Casino also offers a few popular withdrawal methods for sending your winnings directly to you:

Note: Maximum $4,000 per week

Withdrawal Method Processing Time
Skrill Instant
Neteller Instant
Eco Card Instant
Bitcoin Instant – 1 Hour
Litecoin Instant – 1 Hour

Customer Service

Uptown Aces Casino offers three different ways to get a hold of them when you need assistance.

Message Icon

The first and most popular way is through live chat. You can access this by clicking on the chat icon in the bottom right-hand corner of your screen when you are on one of the site’s pages.

Once you click on the icon, you will be asked to provide your username along with additional security information such as your last name. After that, an agent will join the chat and assist you with whatever you need.

Another way of getting ahold of the site’s customer service team is through email. You can send them questions at:

support@uptownaces.eu

The final way that you can contact Uptown Aces Casino is via a phone call, using this number:

1 888-492-9309

Final Thoughts on Uptown Aces Casino

Aside from their overall game selection, this real money online casino is on par with many of the great online casinos out there. They may have some minor errors to fix (mostly cosmetic), but none of them affect your actual gameplay.

Therefore, we would recommend this casino to anyone looking for an online betting experience that can either be downloaded or played in your browser.

Hopefully, this review of Uptown Aces Casino has helped you decide whether or not you want to sign up and play with them.

For more online casino reviews and other gambling site reviews, visit our dedicated reviews page.

Uptown Aces Casino FAQ

What Deposit Methods Are Available at Uptown Aces Casino?

Uptown Aces Casino offers multiple deposit methods, including:

  • Visa
  • Mastercard
  • American Express
  • Skrill
  • Neteller
  • Eco Card
  • Direct money
  • Bitcoin
  • Litecoin

What Withdrawal Methods Are Available at Uptown Aces Casino?

Uptown Aces Casino offers some popular and fast withdrawal methods, including:

  • Skrill
  • Neteller
  • Eco Card
  • Bitcoin
  • Litecoin

How Do I Create an Account at Uptown Aces Casino?

To create an account at Uptown Aces Casino, all you need to do is visit their site, navigate to their online casino, and click on the button to register an account. From there, you will need to provide the necessary personal and financial information, such as your name, age, home address, and desired payment method.

Are the Outcomes Randomized for Casino Games?

Yes, Uptown Aces Casino uses a complicated Random Number Generator (RNG) software that randomizes the outcome for games. This means that you can expect a certain winning percentage, and do not have to worry about any games being rigged.

Does Uptown Aces Casino Offer Any Bonuses?

Yes, Uptown Aces Casino offers many different bonuses, such as deposit bonuses and random game bonuses.

Do I Need to Download Uptown Aces Casino in Order to Play for Real Money?

No, you do not need to download Uptown Aces in order to play for real money. You can either download the Uptown Aces Casino software onto your computer, or play using their “Instant Play Casino” in your web browser.

How Long Will I Have to Wait Before I Receive Payback From Winnings?

You’ll have to make a request for a withdrawal then wait for your request to be processed. But the good news is that the Uptown Aces casino app ranks very well when compared to other online casinos in terms of rate of payback. Payback usually comes within a week or so, although you could speed things up considerably by choosing a banking method, like Bitcoin, with faster settlement times.

How Does a Progressive Jackpot Work on Uptown Aces?

Progressive jackpots keep rising from a base level until someone meets the standard set by the particular game to win it. At that point, the jackpot level resets to its base level. When you see a progressive jackpot has risen to a great degree, you should make an effort to go for the jackpot, as they can be extremely lucrative.

Is There a Rewards Program on Uptown Aces?

You’ll earn comps every time you play on Uptown Aces, with your points earning you cashback and other perks. If you really want to make the most out of your frequent play, you should sign up for the VIP program, which will give you the opportunity to earn more rewards than the average player. As you play more, you’ll find the rewards amplified to a great degree.

Is Uptown Aces Casino a Legal Mobile Gambling App?

You don’t have to worry about any legal issues with the Uptown Aces app. That’s because they operate from an area where there is nothing illegal about taking bets from gamblers. As the gambler, you are good to wager and win real money at Uptown Aces.