Royal Vegas Casino Review

The Royal Vegas Casino is one of the earlier ones to enter the online gaming
community having launched back in 2000. It’s a Microgaming casino with nearly
500 games as well as a Live Casino provided by Evolution Gaming, and it can be
accessed via Instant Play or Download. A massive list of banking options make it
evident that it caters to international players, but anyone from the US is
prohibited from registering.

Deposit Methods

The Breakdown

Overall

When you take a look at the full website version, there isn’t anything
lacking regarding the games that are offered to players. There could be more for
mobile customers, though, as more and more people are looking for smartphone
options as opposed to PC or laptops. The promotional programs are good, and the
banking list is long, but the lack of details in the financial area still leaves
us with plenty of questions.

Game Variety

Even though there is only one software company used in the main casino, this
site has included all of the specialty games, table games, and video poker
options that non-slot players tend to look for online. In the slot end of
things, there are both Reel Slots and Video versions available as well as the
big progressive payout machines.

Banking

We give five stars for an excellent menu of banking options and full
disclosure of the list. However, there are too many unknowns even with that
promoted menu. The site doesn’t include minimum and maximum deposits or
withdrawal amounts and does indicate that there could be fees imposed by the
financial provider, but not enough specifics are included to provide players
with all of the information they need. Additionally, the turnaround time for
payouts is also vague.

Bonuses

This area is deserving of high marks in our book because, in addition to a
welcome bonus, the casino offers some limited time promotions not hooked in with
deposit requirements and that’s a big deal as they’re hard to find. We took off
a bit of the rating as we know that some players like to see a bigger list when
it comes to promotions.

Customer Support

We found customer service to be answered quickly, but the answers weren’t
complete. The agent didn’t provide enough information even to respond to the
questions let alone go above and beyond with a higher level of service.

Mobile Casino

There is enough in the mobile casino, but not even half of the titles are
listed. Also, specialty game players are tied to their central computer as there
are no specialty games available for smartphones and tablets.

Overview of RoyalVegasCasino.com

Digi-Fortune

These days ownership of online casinos can be somewhat vague and confusing.
Actually, it’s downright mind boggling to try to fit the pieces of the puzzle
together. There are usually a few parties involved in the operation, and that’s
the case here with Royal Vegas. The Malta licensing is under Digimedia, and the
operation is through the Fortune Lounge Group. Fortune Lounge has several other
titles under its umbrella including All Slots Casino, Euro Palace, Vegas Palms,
Red Flush and Platinum Play.

Not Everyone Is Considered Royalty

Royal Vegas does allow for most players to register as long as it’s legally
permitted in the country. US players are strictly prohibited, and we didn’t see
any UK remote gambling license, so we’re going to take an educated guess that
anyone from the United Kingdom is also restricted.

Fees? Yes, No, Maybe?

The number of ways to fund a player account is just huge, but the details are
limited. There could be fees for transactions depending on the banking methods
selected by it’s all on a case by case basis so new players would do well to ask
first before initiating any transfers.

Vegas… But Not Really

The name is Royal Vegas, but the buck stops there. You’ll find some “Vegas
looking” graphics on the homepage, but there isn’t any direct association with
Las Vegas. The operator and licensing are all based out of Malta, and Las Vegas
residents are not even allowed to use the site.

If You Like Them, You’re in Luck…

We’re referring to
Microgaming games here. The entire casino, except for the live dealer
tables, uses Microgaming software so, if you’re a fan, you’re all set. If
you gravitate to games provided by other companies, we’re sorry to say that you
won’t find them here. What you will find, though, are some of the best
progressive jackpot slots around with top prizes topping the million mark.

Bonuses & Promotions

We appreciate the bonus and promotional program that this casino has put
together for its players for a few reasons.

The first is that the site and the program are not overwhelming and packed
with a reload bonus here and a reload bonus there and throw in some free spins
three times a day as long as you make ten deposits a week. You know, that type
of thing…

Instead, there’s a standard welcome bonus package that’s nothing different
than most that you’ll find through internet casinos. But, what creates some real
value add opportunities are the loyalty program plus the limited time
promotions.

We’re going to detail the current promotion for you in just a minute but,
what’s great about it is that there’s no deposit required If you’re on the site
to do some betting, you can get in on the action and have some fun participating
and spinning the wheel for prizes. It’s frustrating to see some great rewards up
for grabs but then read the small print and find out that it’ll cost you
hundreds to even get in the running, and that’s not the case here. Play your
favorite game and wager as you normally would, and you’re part of the promotion.

$1,200 Welcome Bonus Package + 120 Free Spins

New players can get in on a three-part reward that includes both a deposit
match plus some free spins on three different designated slot games. That’s the
good news. The not quite as good news is that you have to rollover the bonus 40
times before you can cash anything out. This site offers two types of tracking,
though, so you’ll need to get further clarification on meeting any wagering
requirement and find out if you’re on a percentage tracking system or in
protected bonus mode as it will make a difference.

The Welcome Package

• Deposit #1:100% matching bonus up to $250 plus 30 free spins on Dragon Dance
• Deposit #2:25% matching bonus up to $200 plus 40 free spins on Wild Orient
• Deposit #3:50% matching bonus up to $750 plus 50 free spins on Suntide

Limited Time Promotions

Royal Vegas features a current promotion that runs for about a month or so,
and it also provides information on past contests so new players can get a good
idea of what to expect in the future.

When we checked in, the current promotion was “Wild Wins” with a €300,000
instant prize pool at stake. This is the kind of bonus that we like to see
because it’s not tied into a deposit requirement. Those types of things get old.
You want some extra value while you’re playing instead of having to fund your
player account over and over again.

So, the way Wild Wins works (say that three times fast) is that you log in
and play your favorite game in the casino. The more you bet, the faster you fill
your progress bar with rewards points. Every time you get up to 100% on that
meter, you get a spin on the jungle wheel

The jungle wheel has prizes that include free spins, rewards points, or a
trip to the bonus round where you can get in on the big stuff. They’re all
instant prizes, and you can spin as many times as you fill that progress bar.

Royal Vegas Rewards Program

If you’re familiar with online casino VIP programs, you’ll immediately
understand this one. It’s a four-tiered club, and every new player is
automatically enrolled as soon as they complete registration of their betting
account.

The tiers are:

• Silver
• Gold
• Platinum
• Diamond

Silver is the starting point and, just to get the ball rolling, new members
get 2,500. From there, points are earned based on your betting, with slots
providing one point for every credit bet. Some table games provide at a rate of
one point per five credits but, when you get to Classic Blackjack and All Aces
Video Poker, you need to do some substantial wagering. It takes 100 credits to
earn one point when you play those two games.

As soon as you earn 10,000 in one month, you hit the Gold status and then
you’ll receive a birthday present, accelerated earnings, and a monthly loyalty
bonus. Get all the way to Platinum with 75,000 points in one month, and all of
those rewards are multiplied significantly. Plus, once you reach 5,000 points
you can convert them to cash whenever you want. They exchange at €1 for every
1,000 points redeemed. Cash to points and points to cash.

Money Transfers – In and Out

If you’ve read some of our reviews, you may have noticed that we like full
disclosure when it comes to banking. We want to see options right up front for
everyone to review and not hidden behind a password so that customers need to
register to find out if they can even deposit using their financial accounts.

While this casino does provide a good, detailed list of all of the available
financial providers that they use for deposits and withdrawals, what it doesn’t
provide is accurate information on their turnaround times for processing and any
fees that may be imposed.

It does say that some fees may apply, and we do know that there is a minimum
24 hour waiting period before an internal approval is made on cash out requests,
but that’s the extent of it.

We’re putting the focus on this because cash outs with Royal Vegas are one of
the most discussed topics in player forums about the casino. You will see some
very complimentary comments stating they had money in hand within seven days.
But, you’ll also find some people report that they went through a very lengthy
withdrawal process and didn’t feel that customer service did much to help them
or clarify things.

Just like opinions, money issues will vary from person to person so we can’t
give a definitive answer here, but you will want to keep this information in
mind if you are someone who demands a quick turnaround as you may not find one
through this site.

Deposit Options

It’s typical for a casino to have many ways to deposit and fewer withdrawal
methods and that is also the case here. But, there are so many withdrawal
options that the expanded “cash in” list goes on and on. Unless you are a
Bitcoin user, your preferred banking method is surely on this list.

The minimum deposit for all of these methods is 10. However, you can sign up
with a lower minimum deposit, but then forfeit the free spins that are included
in the welcome bonus package.

That’s quite a list, isn’t it?! There are some other currency restrictions
but just click on banking and then the deposit tab and you’ll be able to review
the currency options that specifically apply to you.

Withdrawals

There aren’t specific guidelines on payout approvals and fees. The internal
approval takes a minimum of 24 hours and could take longer and then it’s in the
hands of the payment processor or bank.

• Visa Credit Card
• Visa Debit Card
• Solo
• Neteller
• Skrill
• ecoPayz
• Entropay
• Instant Banking by Citadel
• WebMoney
• CartaSi by Moneybookers
• Diners Club
• GiroPay by Moneybookers
• Solo by Moneybookers
• Nordea by Moneybookers
• Sofort by Moneybookers
• Cheque
• iDebit

As far as fees, we contacted customer service and were told that any charges
depend on the method that you’re using. They don’t have published guidelines, so
you will want to keep that in mind. We highly suggest contacting customer
service and providing your country, currency, the financial method you’re
selecting, and approximate transfer amount and get all of the details up front,
so you’re not disappointed later.

The Casino

Game Variety

Thumbs up to Royal Vegas for providing a great variety
that includes specialty, video poker, some unusual table games, and both reel
and video slots courtesy of Microgaming. Not all of them appear in the mobile
casino, so specialty players need to pull up the full website version.

Audio and Video Quality

As long as you have Flash installed first, the
user interface is very easy, and the quality is as good as it gets with these
particular titles. We found them to be fast loading and the graphics crisp and
clear.

Software

Microgaming, Evolution Gaming

Mobile Casino

171 games appeared for us on an Android device. While we
couldn’t find the specialty games, slots, table games, video poker, and the full
live casino area were all ready to go for us with a clear picture and
touchscreen operation.

Slots: 350 (148 on mobile)

The slot banks are all together as there aren’t different versions separated
out, but you can sort them alphabetically or search for a particular title to
quickly locate your favorite. Slots can also be played in free play mode so you
can try out some without risking money at the same time.

A Few of the Newer Games Include

• 108 Heroes – Multiplier Fortunes
• Gnome Wood
• Emoti Coins
• Oink Country Love

You can even filter the games with a Hot and Cold designation. If you use
that particular function, you’ll get a new list of games with either flames or a
snowflake next to them, which is kind of a fun way to narrow down your
selections.

Some of the Reel Slots

• Jurassic Jackpot
• Bar Bar Black Sheep
• 7 Oceans
• Couch Potato
• Flo’s Diner
• Jester’s Jackpot
• Wheel of Wealth
• Jewel Thief
• Joker 8000
• Gladiators Gold

Video Slots

And, what Microgaming is known for, those intricate video slots with amazing
graphics and video, and featuring some unusual bonus games.

• Jungle Jim El Dorado
• Thunderstruck II
• Shoot!
• Jurassic Park
• Bridesmaids
• Jekyll and Hyde
• MegasSpin – Break da Bank Again
• Game of Thrones
• Wheel of Wealth – Multiplayer
• Hitman

Progressive Jackpots

When you talk about slots provided by Microgaming, the focus is usually more
on the progressive jackpots as this software giant offers some of the more
well-known big money games. Royal Vegas provides a running total of the current
combined progressive amounts available on the site. Just in case you were
wondering, it was $6.2 million when we last checked.

• Mega Moolah
• Mega Moolah Isis
• Major Millions
• Cash Splash
• Treasure Nile
• King Cashalot
• Tunzamunni
• Fruit Fiesta
• Lots a Loot
• Jackpot Deuces
• Wow! Pot
• Cyberstud Poker

Major Millions, Fruit Fiesta, and Lots a Loot each have two versions, a three
reel and a five reel but boast the same top payout amounts.

Video Poker: 26 (seven on mobile)

It can get monotonous to talk about video poker as it’s typically not
well-represented on online casinos compared to its presence in brick and
mortars. When it is online, there are usually only a few of the most basic games
like Jacks or Better and Deuces Wild. While this site’s video poker collection
isn’t what you would call massive, there are some fun variations that we
appreciate, as it gives those poor neglected poker players some choices.

• Tens or Better
• Louisiana Double
• Deuces Wild 4 Up
• Aces and Faces Poker
• Cyberstud Poker
• Deuces and Joker Power Poker
• All American
• All Aces
• Bonus Poker Deluxe
• Aces and Eights

Table Games: 50 (eight on mobile)

When you access the table game area, you’ll see 58 tables as opposed to 50
but that’s because the live dealer tables are also included, and we’re breaking
them out so you can get a better picture of what this casino has to offer.

A few of the “non live” options include:

• Double Exposure Blackjack
• Vegas Strip Blackjack Gold
• Big Five Blackjack Gold
• Multi Wheel Roulette Gold
• Three Card Poker Gold – Single Hand
• Baccarat Gold
• Hold ’em High Gold
• High-Speed Poker
• European Blackjack Gold Series High Streak
• Craps

Scratch Cards: 20 (zero on mobile)

Although we didn’t find any of these games on our smartphone, there are
plenty of specialty type games on the full website for instant or download play.

• Flip Card
• Wild Champions
• Mumbai Magic
• Card Climber
• Golden Ghouls
• Bowled Over
• Plunder the Sea
• Offside and Seek
• Halloweenies
• Dawn of the Bread

Casual Games: 33 (zero on mobile)

Another section that we couldn’t find in the mobile casino, but this casual
games section has a lot of variety to it

• Hexaline
• Keno
• Four by Four
• Whack a Jackpot
• Max Damage and the Alien Attack
• Pharoah Bingo
• Electro Bingo
• Pick ‘N Switch
• Beer Fest
• Bubble Bonanza

Live Casino: eight (eight on mobile)

Although live casino doesn’t appear in the middle menu where all of the other
gaming menu items are featured, there is a live casino selection from the top
menu. Oddly enough, though, when you click on it, it takes you to the main slots
area. At first, we didn’t think there was a live casino, but when we headed into
the table game section, there were eight live tables in action.

Except for Live Dream Catcher, the tables in the in this area are provided by
Evolution Gaming.

• Live Dream Catcher
• Live Blackjack
• Private Blackjack (2)
• Live Casino Hold ’em
• Live Caribbean Stud Poker
• Live Roulette
• Live 3 Card Poker

Customer Service

• Contact Email: via contact form
• Contact Phone (Canada): 1-866-7452416
• Contact Phone (Australia): 1-800-658640
• Contact Phone (other areas): different numbers per language in the contact us area
• WhatsApp: +27 76 073 9635
• Skype: Link on Contact Page
• Live Chat: Available 24/7

We did make contact with the customer service department to clarify a few
things about their banking minimums and fees. In some forums, we saw that
players weren’t answered promptly, but our live chat started within one minute.
The most we waited for a reply to one of the questions was three minutes.

On the other hand, we weren’t overwhelmed with the quality of the responses.
It was like pulling teeth to try to get an answer and, when we did, it was short
and barely scratched the surface of what we asked. So, we can certainly
understand the frustration that some people experienced, especially if they were
trying to get information on a payout they’re owed.

Summary

When we look at a casino that features one and only one software provider,
it’s difficult to be creative in our assessment. Microgaming is a top company
and offers some of the best games around, so slot players who know these games
already know what to expect.

If you pull up the Microgaming website and look at their top “creations,”
you’ll find most, if not all, of them on Royal Vegas, not to mention those big
jackpot providers like Major Millions.

We do like that this site offers more than just a focus on slots. The
specialty games area is chock full of possibilities for people who would rather
play something different. There are a lot of players who enjoy keno or bingo or
scratch offs, and they’re all set as long as they play the full site version and
aren’t mobile casino players.

Video poker and table games are plentiful and have a good variety in addition
to a suitable quantity.

Evolution Gaming is behind the live dealer tables, and it’s one of the best
for this type of “real person” table action, so that’s another feather in Royal
Vegas’ cap.

Taking a look the rest of the service, though, there are some positives and
negatives.

Promotions

We think the promotional programs are more than adequate. Players who won’t
do without their deposit bonus can take advantage of the welcome package that
applies to the first three deposits, and they also get some free spins thrown in
for good measure.

But, what we really like, is the limited-time promotions like the current
“Wild Wins” game that provides a €300,000 pool of instant win prizes. The best
part is that everyone can play even if you don’t plan to make a new deposit.
Those deposit requirements can truly break the bank, but this game is solely
based on game play so, if you already have a balance in your player account, you
can work with that, and you don’t need to transfer in more.

These types of promotions where you watch the meter rise, and then you get a
free spin, or some reward for reaching a level can enhance the fun and make
players feel like they’re really getting something extra.

Banking

Banking is where we veer off slightly. A Plus for providing a huge list of
deposit and withdrawal options and making them available for everyone to see.
That’s so important, and we just don’t understand why some casinos would tend to
hide this information as it’s part of the service they’re selling.

So, Royal Vegas does show you what you’re working with, but it doesn’t go all
the way in providing details. There are no published minimum or maximum amounts,
no fees specified or anything to explicitly note that “no fees apply.”
Turnaround times for payouts are also vague. We know there’s a minimum of 24
hours before internal processing even begins, so that takes this casino out of
the running for those same day payouts that players are seeking. But, aside from
that 24-hour window, there’s a closed door. We have no idea how long it’ll take
from there.

A few players have said they received their money within seven days but,
others have stated that they’ve waited much longer.

Website

We hate to overuse this word but, the website could be considered as basic.
It doesn’t really have a theme. The royal in its name is not played up at all.
The colors wouldn’t even be considered to be in the royal family.

It’s a simple white background, graphics at the top, and gaming front and
center type of website. What it does have, though, is a lot of detailed
informational pages that players can review for things like promotions, terms
and conditions, contact information, and more.

Verdict

Whether you specifically seek out Microgaming offerings or just really enjoy
casino games, Royal Vegas has plenty to keep you busy. It features three-reel
and video slots as well as the top paying progressive jackpots.

Table games, video poker, and specialty games are all plentiful enough to provide choices,
and the casino is also downloadable for anyone who prefers that format. Aside
from Bitcoin, every financial option is covered, and some fun rotating promotions
do provide the value-added benefit to regular game play, no deposit required to
participate.

Didn’t find what you were looking for in Royal Vegas Casino? Here’s a list of all our casino reviews.

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