An Honest Review of PlayOJO Casino

As with all casino reviews on this site, this one is going to be in-depth.
I’ll review the games (considering both quality and variety), bonuses and
promotions, customer service, banking methods, payout speeds, and overall player
experience at PlayOJO casino.

I first discovered PlayOJO about a year ago when it made a big splash in the
media for totally eliminating wagering requirements on all bonuses. I checked it
out at the time, but it wasn’t until recently that I signed up as a player to
find out more.

If you’re a first-time reader, there are a few things to keep in mind. My
reviews can be brutal in places, so if you’re looking for an “airy fairy” review
that will paint PlayOJO as sunshine, lollipops, and rainbows, you’re probably in
the wrong place. I’ll call it like I see it and maintain the integrity of this
site. As always, no bribes, offers, or favors will be accepted from casinos to
improve this review or any others.

So, does PlayOJO really offer “no wagering requirements” on all bonuses, or
is this just another sleight of hand? That’s what you’ll find out by the time
you’re done reading.

Ratings Breakdown

In this section, I’ll give each element of PlayOJO a rating out of five. For
more detailed information on any given element, scroll down to the appropriate
section below.

Overall

PlayOJO is a phenomenal online casino in just about every way. The only
downside is that it’s only open to UK players, so if you’re from anywhere else,
you won’t be able to play at one of the best casinos currently online.

Yes, there are some things which could be better, such as a freephone hotline
and a greater range of video poker titles. It also doesn’t have the biggest game
selection I have ever encountered.

However, those small things are far outweighed by all the great things. The
games are excellent, the user experience is nearly flawless, the bonuses
genuinely are free from wagering requirements, and the customer service is on
point.

I would give PlayOJO 5.0/5.0, but there’s no such thing as a perfect casino.

Game Variety

PlayOJO offers a well-rounded selection of games but is a little light on the
table and card games.

Slots players will be able to enjoy hundreds of the best games available.
Firms like NetEnt, Microgaming, Play’n GO, and plenty of others are represented
here, and there are some serious big wins.

As far as live games are concerned, Evolution Gaming and Extreme Live Gaming
are the providers. This guarantees the best gaming experience you could possibly
have.

I’m extremely happy with the variety and quality of games at PlayOJO. I’d
just like to see more table and card games and a greater selection of video
poker titles.

Banking

I’m happy overall with the deposit and withdrawal methods. The only reason I
didn’t give this a higher score was because there are fees on depositing with
Neteller and Skrill, which seems unnecessary.

Unlike many other casinos, PlayOJO offers plenty of ways to get your money
back out. The minimum withdrawals are low (£20), and with the exception of wire
transfers, are free. Even with them, if you withdraw £500, they are free also.

If PlayOJO eliminated those little deposit fees on the web wallets and
offered cryptocurrency deposits, I’d be happy to upgrade this score to a
5.0/5.0.

Bonuses

You won’t find the type of gimmicky, too-good-to-be-true offers here that you
might find elsewhere. PlayOJO keeps things simple and offers cashback on all
bets. Best of all, there are no wagering requirements.

I admit I was unsure about this claim, as you probably are, but it turned out
to be true. That’s why I decided to give PlayOJO a 5.0/5.0 – the only time I
have ever done so for any casino online.

Regular players will be able to enjoy spins on the “OJO wheels,” which are
basically bonus wheels offering the chance to win free spins. Again, these come
with no wagering requirements.

There are also regular freeroll slots tournaments. Note that you will have to
have made a deposit within the previous three days to qualify for these.

All in all, this is one of the best casinos I’ve come across for bonuses.
Bravo, PlayOJO!

Customer Service

PlayOJO excels again in this department, offering all three ways to get in
touch – email, live chat, and phone.

The only reason I didn’t give this a full 5.0 is because the telephone
hotline isn’t free, and it isn’t possible to request a callback. Also, while I
didn’t experience it myself, I’ve read that response times can slow way down
during peak gaming times.

Still, when compared to many other casinos I’ve played at, PlayOJO is killing
it with its customer service. Their live chat agents are helpful and make you
feel like it’s a pleasure for them to do their job.

User Interface

PlayOJO is an easy site to use; there’s no doubt about that. On both mobile
and desktop devices, I was able to play several games without a hiccup.

The only point I want to pull them on slightly is that my first deposit
failed when using a credit card. It seemed like I was about to be taken to a
verification page, and then it just went blank.

On my second attempt, I was able to deposit without any problems using
PayPal.

The layout and design of the site are both excellent and easy to use. Games
are organized by category, but I would like to see some more advanced game
filters, such as the ability to search for slots by features.

On the whole, it’s a nice-looking site and is easy enough to use.

Mobile Compatibility

PlayOJO offers mobile players the chance to play either on the mobile flash
site (directly through your browser) or by downloading an app (iOS users).

Both are great, all things considered. Unlike many mobile casinos, there are
no restrictions as to the games you can play, as the full selection is
available.

Slots, live games, and virtual table and card games are all available, and
there are no bugs, freezes, or clumsy menus as you might have encountered
elsewhere.

Again, I can only take my hat off to PlayOJO for its mobile casino. It’s once
again making the competition look bad.

The Basics About PlayOJO

Which licenses a casino holds is one of the first things I check when
reviewing any site. I’m happy to report that PlayOJO holds two. The UK Gambling
Commission and Malta Gaming Authority have both given this casino the green
light, which gives me confidence from the outset.

PlayOJO is a relatively new online casino, having just come online in 2017.
Despite that, it has grabbed headlines across the iGaming industry for its claim
to have done away with wagering requirements and its ongoing bonus program which
rewards every bet. I’ll talk more about these claims a little later.

PlayOJO is managed and run by SkillOnNet Ltd., a full white-label casino
services firm based in Malta. They manage and run sites like Lucky Nikki, Drueck
Glueck, and Slots Magic, too. This is a positive sign, as they are all popular
online casinos with high player approval ratings.

The Casino

It’s a rare occasion when I sing the praises of an online casino, as regular
readers will know. You might notice that today I’m going to be a lot more
positive than I usually am, and that’s because I genuinely can’t find anything
much to complain about regarding PlayOJO.

I’ll get into the details of each element of this casino one at a time here,
but let me just say to begin with that this casino is a cut above average.

No casino is perfect, of course, and there are a few minor things I’ll have a
little grumble about. All things considered, though, I’m mightily impressed with
PlayOJO.

To discover why, read on…

Game Variety

PlayOJO has a large selection of games covering slots, table and card games,
and live casino games.

Unsurprisingly, most of the games are slots. There are 486, and the selection
is constantly being updated as new games are released.

There are five variants of digital roulette, two versions of digital
blackjack, two virtual baccarat games, and seven video poker variants.

There is a PlayOJO live casino offering most popular table and card games.
I’ll get into those in the “live games” section below.

This isn’t the biggest selection of games I’ve ever seen, but quality is
always more important than quantity. Based on the software providers in the mix
here, quality is assured.

Audio/Video Quality

I played a few hands of blackjack, some baccarat (my favorite), and some
video slots at PlayOJO.

In all instances, the games loaded quickly (10 seconds average), ran
smoothly, and I had a quality gaming experience.

This is mostly down to the world-class software providers offering the games.
Which leads us nicely to the next section.

Software

PlayOJO has teamed up with several software providers to bring a varied
selection to the table. Games from the following are available:

• NetEnt
• Microgaming
• WMS
• Barcrest
• Blueprint Gaming
• GVG
• Play’n GO
• Yggdrasil
• NYX
• Big Time Gaming
• Bally Technologies
• Lightning Box
• Scientific Gaming
• NextGen
• Merkur
• Extreme Live Gaming
• Evolution Gaming

These are all respected software firms, and a quality gaming experience is
100% guaranteed when dealing with them. Some of them have histories going back
to the beginning of online casino gaming, and some of the best games ever made
come from these very companies.

No worries here, then. Let’s take a closer look at each category of game one
by one.

Slots

I’d have to rank winning a jackpot up there with extreme sports in terms of
the sheer adrenaline rush experienced. I haven’t won too many, but I have won
enough in my time to know what that heart-pounding, cotton-mouth,
tingle-in-the-spine sensation feels like, and I always want more of it. And
that’s before we even consider the money!

There’s a reason why the majority of games in any casino are video slots –
players love them. Thankfully, PlayOJO offers a solid range without compromising
on quality. Some of the best slots on the web can be found in the PlayOJO slots
library.

While this isn’t the biggest range of slots I have ever seen, there are more
than enough games here to keep even the most avid slots player satisfied for
some time to come. If you play through all of these in the first few weeks, I’d
suggest taking a long break from gambling.

There are plenty of progressive jackpot games, too, including Divine Fortune,
Mega Moolah, Arabian Nights, Hall of Gods, and Mega Fortune, to name a few.

One thing I really appreciate is the ability to try these games for free
without even needing to create an account. This proves that PlayOJO is confident
in its selection of games (as it should be).

If you’re open to some suggestions, I highly recommend:

• Book of the Dead
• Twin Spin Deluxe
• Vikings Go Berserk
• Immortal Romance
• Rainbow Riches
• Medusa
• Wild Play Super Bet
• Gonzo’s Quest
• Starburst
• Jungle Spirit
• Bonanza
• Spina Colada
• Wish Upon a Jackpot
• Hall of Gods (progressive jackpot)
• Thunderstruck II
• 7Sins
• Orient Express
• Tower Quest
• Fire Joker
• Pimped
• Valley of the Gods
• Raging Rhino
• 88 Fortunes
• Grim Muerto
• Gem Rocks
• Big Win Cat
• Rainbow Ryan
• Cloud Quest
• Mega Fortune (progressive jackpot)
• 108 Heroes
• Win Star
• The Naked Gun (progressive jackpot)
• Bicicleta
• Mega Moolah (progressive jackpot)
• Bloodsuckers II
• Hitman
• Jimi Hendrix
• Cool Buck
• Lost Vegas

There are many other slots to choose from at PlayOJO. These are just some of
the best, with entertaining features and many of them offering the chance to win
life-changing jackpots.

Video Poker

If you’re new to online casinos, let me tell you a secret. Video poker has
some of the best odds in the house. That’s a good enough reason to play it, in
my view.

Like most poker games, there’s some skill involved in playing video poker.
There are also variants which, when played with the right strategy, return over
100% in the long term.

This is why I, and many other experienced gamblers, always head to the video
poker section of any casino, whether in the real world or online. Besides having
great odds, video poker is just plain fun.

Hardcore video poker players likely won’t be overly impressed with the
offering at PlayOJO, but it should suffice for most casual players.

• Aces and Faces (1 Hand)
• Aces and Faces (3 Hand)
• Aces and Faces (10 Hand)
• Aces and Faces (25 Hand)
• Deuces Wild (1 Hand)
• Deuces Wild (3 Hand)
• Deuces Wild (10 Hand)
• Deuces Wild (25 Hand)
• Jacks or Better (1 Hand)
• Jacks or Better (3 Hand)
• Jacks or Better (10 Hand)
• Jacks or Better (25 Hand)
• Joker Poker (1 Hand)
• Joker Poker (3 Hand)
• Joker Poker (10 Hand)
• Joker Poker (25 Hand)

Bets start at £0.10 per hand to £25. This makes the games affordable for
almost everyone.

One thing I really like is that the games load lightning-fast. I loaded at
least five of them and waited no longer than five seconds on any occasion.

A cool feature I like is the ability to see what the biggest win is on any
games within the last six hours. This could give a clue into which games are
“hot,” for those who believe in Lady Luck.

Table Games

Virtual table and card games are on the way out across the iGaming industry,
with fewer and fewer new sites offering more than a handful of them. PlayOJO
follows this trend, offering just a few variants of three main games.

Whether or not that’s a bad thing depends on you. I still like the fast load
times and private nature of virtual games, so I hope to see them last a little
longer before live/VR games completely take over and wipe them out.

• Baccarat
• Punto Banco
• American Blackjack
• European Blackjack
• European Roulette
• French Roulette
• American Roulette

These games are provided by GVG and are all high-quality. When they load,
you’ll be able to pick your own betting limits from Standard (£1-£300),
High-Rollers (£5-£500), and VIP (£10-£1,500).

This is a very small selection of card and table games as compared to most
other casinos. PlayOJO joins the growing list of online casinos choosing to
focus on live games. Whether you like it or not, that’s the way it’s going to
continue going in the future.

Live Casino

As mentioned above, PlayOJO is clearly guiding players towards the live
casino, which offers a better selection than the virtual casino, if only just.

Games are provided by both Extreme Live Gaming and Evolution Gaming. Both are
industry leaders.

Your live game options include:

• Baccarat
• Baccarat Squeeze
• Classic Blackjack
• Common Draw Blackjack
• VIP Blackjack
• Classic Roulette
• Auto Roulette
• Ra Roulette

Unlike the other games at PlayOJO, you won’t be able to enjoy these for free.
It’s real money time if live gaming is your thing. They’re all available on
mobile, too, which is nice.

Banking Options

There are a decent number of ways to make deposits and withdrawals at
PlayOJO. I like that there is an almost equal number of ways to get your money
back out as compared to the deposit methods. PlayOJO does note, however, that
there can be issues with regards to withdrawing by Mastercard due to policies
from Mastercard’s side.

Most of the deposit methods are fee-free, apart from Neteller and Skrill,
which charge 3% and 5% respectively. In all cases, the minimum deposit is £10.

The minimum withdrawal is £20, apart from when withdrawing by wire transfer,
in which case it is £50. All withdrawals are fee-free apart from wire transfer,
which costs £10, except on withdrawals of more than £500.

Withdrawal by web wallets will arrive the same day, whereas withdrawals by
card or wire transfer could take between 2-7 business days.

Deposits

Withdrawals

Bonus Promotions

PlayOJO takes an entirely different approach to bonuses and promotions than
most other casinos, and this is what got it so much attention when it launched.

There is no traditional welcome bonus, but rather there’s an ongoing,
never-ending cashback bonus with no wagering requirements.

Let’s look closer at this novel concept and some of the other bonuses
available at PlayOJO.

PlayOJO Plus Cashback

This is a simple bonus to explain – you get cashback on every single bet you
place on any game, and there are no wagering requirements.

The rate of cashback depends on the game. Each game has a score out of three,
and this determines the rate of cashback which can be earned on it.

For example, 108 Heroes slot has a score of 3/3, earning you 0.6% cashback.

Aces and Faces video poker, on the other hand, has a score of 1/3, earning
you 0.06% cashback.

That’s a huge difference over the long run, so be sure to check a game’s OJO
rating before playing.

True to its word, all the cashback is free from wagering requirements. You
can collect it at any time by clicking “collect” in the top left-hand corner.

This is impressive and highly attractive to me as a potential long-term
player.

OJO Wheel Spins

As a reward for loyal play, you will be rewarded with free spins on one of
the three OJO wheels.

These will appear in your “rewards” tab on the side menu. You’ll get a
notification every time you unlock a free spin on the wheel.

What’s up for grabs? Free spins on slots, of course!

There are three wheels in all:

• The Wheely Easy
• The Wheel Deal
• Are You For Wheel?

These are listed in order of firepower, meaning the “Are You For Wheel” wheel
offers bigger prizes than the others.

It’s possible to win hundreds of free spins, and again, they’re all free from
wagering requirements.

ClubOJO Loyalty Program

As with all top-level online casinos, there’s a loyalty program to make sure
those who play regularly have a reason to stick around.

As is typical of PlayOJO, they take a different approach here, too. There is
no “points system” like you might see at other casinos, but rather account
managers who monitor your activity and make you offers as they see fit.

The benefits of being an “A-Lister” include:

• Your own account manager
• Higher withdrawal limits/faster withdrawals
• Increased betting limits
• Luxury gifts
• Birthday gifts
• Exclusive bonuses
• Invitation to A-Lister tournaments
• Super and Mega Spins on the OJO Wheels

This is definitely an attractive loyalty program. It competes with what most
other online casinos are offering, and it’s nice to know that what’s given will
be free from wagering requirements.

Reel Spinoffs

Slots tournaments are all the rage across the web right now, and PlayOJO
offers freeroll entry into some of them.

Some of them cost to buy into, whereas others are totally free. For example,
there’s a 150 free spins freeroll offered most days.

Note that to enter the freerolls, you will need to have made a deposit within
the past three days. As always at this casino, no wagering requirements apply to
anything you win. I know I keep emphasizing that, but it’s a big deal, so it
deserves to be mentioned again.

Mobile Compatibility

If I had to make a bet, I’d place my money on the line to say you’re reading
this on a mobile device.

Would I win? Regardless of your own individual device, I would win that bet
in the majority of cases. Mobile players now rule the roost, and it’s no
surprise to find that PlayOJO, which came online in 2017, is fully mobile ready.

Mobile Casino

PlayOJO gives mobile players the chance to play on either the flash mobile
site directly from your browser or by downloading the PlayOJO app.

You will have access to the full suite of games if you decide to play on the
mobile website. There are no restrictions, and all of the games which are
available on the desktop site are available here, too.

The mobile site itself is simple in terms of design and is easy to use.
You’ll see a slider at the top with various offers, a sticky menu with the game
categories, and lots of games laid out in thumbnail format below that.

Note that the games you see are not the full range. You can click “see all”
under any category to see the entire range of games for that category.

In the top left, you’ll see three little white bars. Click that menu icon,
and you can go to various areas of your account, from the games to your rewards
to the help section.

It’s all one-touch responsive, and I encountered no problems whatsoever when
using the mobile site.

Mobile App Evaluation

Free PlayOJO apps are available for both iOS and Android devices, which can
be downloaded either directly from the PlayOJO website or from the iTunes store
for iOS users.

All games are included (over 500), including slots, table and card games, and
live dealer games.

You’ll need to be running iOS 8.0 or later to use the iOS app. The only
downside is that it’s quite large (65.9 MB), but that’s the price you pay for
having so many games available. It has a very high player approval rating with
lots of positive feedback. You can see that for yourself on the iTunes store.

The Android app is compatible with basically every recent device, but you
will have to download it directly from the site, as Google Play doesn’t allow
gambling apps to be advertised.

Customer Service

PlayOJO offers three ways to get in touch with the customer support team, as
well as a solid FAQ section covering most of the basics. You can reach the team
via the following:

• Live Chat – You’ll notice a mint-green-colored tab with a little speech
  bubble in it on the right-hand side of the screen as you navigate the site.
  Click that, then click the “Chat Now” button to connect to an agent.

You’ll be prompted to enter your email address before you can proceed. I got
connected to an agent called Becky within about 45 seconds. She was helpful and
answered all of my questions quickly and directly.

• Email – You can drop a line to
  support@playojo.com if you aren’t in a huge rush for answers. Responses take
  between 3-4 hours, which is slightly faster than average.
• Telephone – PlayOJO scores major points for offering this option. While it’s
  not a freephone number, it’s great to be able to call up and talk to someone
  sometimes.
• Call 0203 1500 943 to chat with an agent. I didn’t use this option myself, as
  I got most of the answers I needed through live chat, but it’s good to know it’s
  there.

Summary

It’s rare that I say this – but PlayOJO has become one of my favorite online
casinos, and I only signed up before I started writing this review.

It’s true that there’s always room for improvement. The game selection could
be expanded, and it would be nice to see a freephone telephone hotline.

That said, this is one of the few casinos I’ve played at where I can say I
got a 100% honest and fair deal. I’m always on the lookout for hidden terms and
conditions which put the screws to me, and more often than not, I find them. Not
here, though. It just does what it says without any complications.

The best way to sum it up would be this – it’s not doing everything
absolutely perfectly, but it is doing everything extremely well.

Verdict

I recommend playing at PlayOJO without reservation. I can say without any
doubt that the claim to offer rewards with no wagering requirements is true, and
your cashback can be claimed on the spot and either withdrawn or used to play
more.

There’s almost nothing negative to say about PlayOJO. That could be an online
casino first for me!

FAQ