Foxy Casino Review

While Foxy Casino may be a relative newcomer to the game of online betting,
it has made quite an impact with Heather Graham as a spokesperson, cheeky
commercials, and a focus on mobile play. The entire casino is available on
smartphones and tablets, so players can select from 200 gaming options on the
go, including live dealer tables and 18 different progressive jackpots from a
variety of software providers. Banking is free, but withdrawals could take up to
seven business days.

The Breakdown

Overall

While there are a few things that could be improved, there aren’t any major
red flags in any areas of Foxy Casino’s service. It’s relatively young compared
to most casino websites, but it’s made an impact through clever marketing and an
all-around good service for players. Putting mobile play as number one was a
right decision, as there are an increasingly large number of players who stick
to their smartphones or tablets, even for casino gambling. No matter the device,
Foxy’s customers will gain access to the full casino experience and have plenty
of financial options, a few well-chosen bonus offers, and a unique slot library
available to them.

Licensing and Ownership

There are a lot of players involved in the Foxy Casino operation, from
Cashcade to Cassava Enterprises. 888 Holdings is part of Cassava and also
factors into the mix. By all accounts, the firms are reputable and pay as
promised, although they are known for slower payments than some their
competitors.

Game Variety

You can’t go wrong combining software companies, because you end up with a
customized variety like what Foxy presents to its players. Slot games and live
casino tables are plentiful and diverse in games. However, there is only one
video poker game, and table games lack many of the popular options that players
gravitate to, like craps and different variations on blackjack.

Banking

There’s nothing wrong with the banking menu, although adding in a Bitcoin
option is always a good idea to help certain players easily fund their accounts.
PayPal provides a great alternative, though, and isn’t always easy to find. The
limits are generous, and there aren’t fees attached to any of the transactions.
This rating is lowered simply because of the 48-hour pending period that
encourages reverse withdrawals, as well as the “up to seven days” turnaround for
debit and credit cards. It’s comparatively high, and these types of credits
could be issued much quicker.

Bonuses

I think the three different bonus opportunities satisfy Foxy’s promotional
obligations. And although I’ll never be complimentary of rollovers, 35 times on
the bonus amount only is about average. It would be helpful to see some fun
contests or tournaments, as well as a loyalty program for all players and not
just high rollers, though.

Customer Service

This rating wasn’t reduced for the quality of interactions or because of the
customer service agents. I had to deduct for limited hours of operation. The
department is only open from 6 am to 11 pm every day, and that could cause some
issues for late-night players or customers in other time zones.

Mobile Casino

Without a doubt, I have to give the mobile casino a five. It’s extremely rare
for an internet casino to offer its entire collection on smartphones and
tablets, but Foxy doesn’t even miss one game. Everything transfers over
entirely, and the experience is just as good on the smaller screen as it is in
the full website version.

Overview of Foxy Casino

888, Cassava, Cashcade, GVC

There are a lot of owners and acquisitions behind the Foxy Casino brand. It
is owned by Cashcade Limited, which was established in 2001 and was acquired by
Party Gaming and affiliated with GVC. However, Foxy is operated by Cassava
Enterprises (aka 888 Holdings). Cassava and 888 are award-winning companies with
accolades like 2015’s Best Casino Operator award by EGR and also by Gaming
Intelligence. 888 has an entire network of sites, as well as a partnership with
Caesars Entertainment in the state of New Jersey in the US. Foxy Casino is
the sister site of Foxy Bingo. Foxy is licensed by the UK Gambling Commission.

A Handful Of Exclusions

While Foxy’s services are primarily directed toward its UK clientele, it will
accept registrations from international customers. However, players from the
following areas are not permitted to register or use this casino:

The United States of America, Israel, Turkey, Spain, France, Italy, Denmark,
Belgium, Gibraltar, and Antigua.

Fox OR Foxy?

The well-known fox that showed itself frequently on the site and in
commercials has been cast aside for the time being.

Heather Graham is now the celebrity spokesperson and welcomes you to the
website from her bathtub. She’s also the star of the most recent airing
commercials, and it’s apparent that she doesn’t take herself too seriously.

Full Casino = Mobile Casino

FoxyCasino.com was built with mobile play first and foremost. Whereas a good
number of sites will provide an average of 50% of their full gaming catalog on
smartphones and tablets, Foxy comes in at 100%. Everything you can access on the
whole website is available on the mobile one as well.

Free, but Give It a Week

You’ll find a variety of financial options for deposits and withdrawals,
including PayPal, which isn’t widely accepted. The transactions are all free,
but the payout turnaround can cause some impatience. While it varies per method
used, it can take up to seven business days for a credit to appear in your Visa
or Mastercard account.

The More, The Merrier

I consider it a bonus when sites offer gaming from a combination of software
providers. It not only increases the quantity, but boosts the variety. Foxy
incorporates some of the best online slot games from companies like IGT, NetEnt,
WMS, and Thunderkick, to name a few.

Bonuses and Promotions

Unlike reviews of some casinos, you haven’t just reached a section that will
go on endlessly, describing dozens of bonus and promotional opportunities. Foxy
is more streamlined with its offerings and has opted to keep incentives to a
minimum.

I realize that you may be a player who relies on constant bonuses, in which
case, you may not appreciate the approach on this casino. But there is a weekly
reload offer and weekly free spins offer, so you’re not left hanging without a
net.

From my perspective, I’d rather see a less complicated structure like this,
as it cuts down on player frustration. Bonuses are the most misinterpreted part
of online gambling. There are probably thousands of player chats and postings
all revolving around the topic. Between confusing wagering requirements, gaming
limitations, and maximum allowable wins using bonuses, it’s easy to see why
misunderstandings are prevalent. But, I digress…

There are three recurring promotions on FoxyCasino.com.

1. Welcome Bonuses
2. Free Spins on Mondays
3. Reload Bonuses on Fridays

I’ll hit the highlights here, but please always go through the terms and
conditions on your own. Updates and changes are commonplace, and you want to be
armed with all of the facts so you get the most from your rewards.

The terms and conditions section on the website is very comprehensive, so
you’ll be able to locate details on bonuses or any service that’s being
provided.

NEW PLAYER OFFERS

Two deposit bonuses are listed

• £10 No Deposit
• 200% Up to £100

The No-Deposit Bonus can provide you up to £100 in winnings if you’re able to
emerge successfully from meeting a 35 times rollover.

The 200% deposit match bonus will yield you £100 in bonus funds if you
transfer in £50 to your player’s account. The rollover of 35 times also applies,
and I hate to call this “good news,” but the good news is that the 35X only
applies to the bonus and doesn’t incorporate your deposit.

Yes, that should be obvious, but most casinos do factor in your deposited
funds with the bonus when they apply the wagering requirement. So, in this case,
if you did invest £50 of your own money to get a £100 award, you’re wagering
£100 x 35 or £3,500 instead of £150 x 35 or £5,250. That’s quite a difference.

While I’d still rather see a much lower rollover, I’ve absolutely seen worse.

The games that are allowed while you play off those bonus restrictions break
down as follows:

• Slots and Scratchcards: 100%
• Roulette, Hi-Lo, Arcade, Race, Keno: 20%
• Blackjack and Video Poker: 5%

ONGOING PROMOTION

• 1 For 1 Mondays

You can kick off a new week with 50 free spins every Monday. The specifics
will change, so you’ll need to check your player account for what you’re
allotted and for any other details. There isn’t a standard rollover posted, but
you can be sure that it’s at least 35 times, as that seems to be the standard.

• POWER UP FRIDAYS

Here we go – this is for the bonus-seeking players who absolutely must have a
match to their deposits. Fridays will allow you up to three £50 bonuses. Again,
don’t forget the rollover and the gaming requirements that accompany any offer
you’re given.

• THE VIP PROGRAM

Some casinos call their loyalty programs “VIP programs,” even though all
players are automatically opted in from the start.

Then there are sites like Foxy Casino that offer a VIP program exclusively
for those high-rolling players. In this case, it’s a club that will require a
special invitation, as opposed to just joining or being auto-enrolled upon
registration.

This VIP Club does have better perks, though. High rollers can take advantage
of:

• Special Bonuses
• Cash Back Offers
• VIP-only Gaming
• Faster Withdrawals
• Dedicated Account Manager

…and other luxury gifts and experiences that will depend on the level of
betting.

If you’re a high roller and want to be recognized, you can reach out to Foxy
and email vip@foxycasino.com to let the VIP department know how much you plan to
deposit and wager, so you get a head start on your benefits.

Banking

If you read through comments that Foxy’s actual players leave in online
discussion forums, you’ll note a pattern regarding this casino. While an
overwhelming majority of them like the gaming and the website, some players feel
that the turnaround time for payouts is too long.

Granted, there are now competitors turning around withdrawals within 24
hours, so it is possible. The one thing that I will say on Foxy’s behalf,
though, is that its policies are detailed and fully disclosed. Yes, it may take
up to seven working days to see a credit to your debit or credit card, but that
is the posted turnaround time.

There is a two-day window for internal processing that also allows for
reverse withdrawals, and then there are different timelines depending on the
financial method you’re using.

I certainly agree that payouts should be faster with all the current
technology and instant movement of money, but you know going in that you will
incur some wait time.

Before I get into the specifics, I just wanted to note that banking is
fee-free on Foxy Casino. It’s similar to most of the UK-residing sites that
understand players don’t want to pay to risk their money and want to claim all
of the rewards of a successful outing.

DEPOSIT OPTIONS:

Deposit options will vary depending on your geographic location. Casino Room
has done a good job in compiling a list that should have something on it for
everyone, though. The one option that is missing is Bitcoin, and that would be a
helpful addition.

All options require a minimum 20 deposit to take advantage of the welcome
bonuses, but Skrill and Neteller use exempts you from accepting an award offer.

• Visa
  • Turnaround Time: Instant
• Mastercard
  • Turnaround Time: Instant
• Maestro
  • Turnaround Time: Instant
• Neteller
  • Turnaround Time: Instant
• Paysafecard
  • Turnaround Time: Instant
• Paypal
  • Turnaround Time: Instant
• EntroPay
  • Turnaround Time: Instant
• Wire Transfer
  • Turnaround Time: 5-8 Business Days

WITHDRAWAL OPTIONS:

• Visa
  • Turnaround Time: 4-7 business days
• Mastercard
  • Turnaround Time: 3-5 business days
• Maestro
  • Turnaround Time: 4-7 business days
• Neteller
  • Turnaround Time: 4-5 Business Days
• PayPal
  • Turnaround Time: 4-5 Business Days
• Wire Transfer
  • Turnaround Time: 7-10 Business Days

The Casino

There are two outstanding items of focus in the Foxy Casino.

The first is the perfect translation from PC or laptop to the mobile version.
All of the games transfer over, and the mobile site is one of the best around.
It’s a near-identical experience.

Secondly, the casino is well-stocked with games from a large number of
software companies, so it’s not your cookie cutter slot area. Top companies like
IGT, NetEnt, NextGen, and more provide their top gaming selections, so devoted
slot players should be able to find at least one of their favorites.

While some of the gaming options overlap into different categories, I did
count 200 games, including the live casino tables.

Game Variety:

Slot variety is first-rate through the use of many different
software providers, and the live casino also provides some additional options
for table game players who enjoy more human interaction while online. I did
locate one lone video poker game (Deuces Wild) and some specialty and
scratch-offs. Table games do lack a bit of diversity, though. There isn’t a
craps table, and blackjack options are basic and don’t include some of the more
popular tables that many players may seek.

Casino Special Features:

Casino Special Features: 100% of the gaming transfers into the mobile casino.
The casino also provides the option to search for a specific game. There are
also a few categories to narrow things down, like Popular and New, and there’s
even a “Spooky” category that was rolled out for Halloween and still remains.

Mobile Casino:

The mobile casino is precisely the same as the full casino.
Every game is available, regardless of format, and set up ideally for playing on
the go. Foxy Casino’s objective was to put a focus on mobile gaming, as it is
becoming increasingly more popular, and they succeeded with a top-notch
experience for smartphone and tablet users.

Software:

• NetEnt
• IGT
• Thunderkick
• 888
• WMS
• Bally
• Belueprint
• NextGen
• Eycon
• Evolution Gaming

Slots: 389

There are 157 total slot games, but they do break out into different
categories like jackpot games. 157 isn’t the largest slot bank area, but the
variety is good and players will find many of the popular and sought-after games
that are available online.

• Starburst
• 1429 Unchartered Seas
• Butterfly Staxx
• Cleopatra
• Elvis the King
• Esqueleto Exposivo
• Guns n’ Roses
• I Love Christmas
• Jack Hammer 2
• Kiss – South it out Loud
• Mafia Madness
• Koi Princess
• Sharknado
• Spartacus Gladiator of Rome
• Siberian Storm
• Spinata Grande
• Viva L’Italia
• Warlords
• Wild Wolf
• Zeus III

Jackpot Slots

This 18-game section combines some of the most significant-paying games, like
Mega Fortune and Hall of Gods, with some lesser-known like Ghost in the Shell
and Saved by the Bells.

The full jackpot collection, like everything else on Foxy Casino, is
available for mobile access as well.

• Mega Fortune
• Hall of Gods
• Jack’s Pot
• Millionaire Genie
• Gods of Gold Jackpot
• Irish Riches
• Ghost in the Shell
• Valentines Victory Jackpot
• Casino Reels
• Oktoberfest Spins Jackpot
• Big Lebowski
• Caribbean Poker (table game)
• Ultimate Universe
• Ultimate Grill Thrills
• A Nightmare on Elm Street
• Snack Time
• The Royals
• Saved by the Bells

Scratch Cards

• Doctor Love on Vacation
• Royal Charm
• Lucky Irish
• Star Raiders
• Fruit Basket
• Asteroids
• Cash Cuisine
• Zodiac-Fortune
• Viva Mundial
• Mega Love

Table Games

You’ll see 19 games when you enter the table games section of the casino, but
9 of them are live casino tables.

• Deal or No Deal European Roulette
• American Roulette
• Multi-hand Blackjack
• Caribbean Poker
• Baccarat
• European Roulette
• Deuces Wild (video poker)
• French Roulette
• European Roulette Low
• Sidebet Blackjack

Specialty

• Crossword Cash
• Big Money Slingo Bonus
• Mayan Legends
• Mayan Bonus
• Cash Buster
• Cash Buster tower
• Big Money Slingo
• Action Bank
• Wild Times
• Dazzle Me
• Theme Park: Tickets of Fortune

Live Casino

Evolution Gaming and NetEnt Live provide the dozen-table live casino area for
Foxy. And I’ll sound like a broken record here, but all of the games, again, are
on mobile as well.

• Dream Catcher
• Live Roulette
• Speed Baccarat
• Automatic Roulette
• Blackjack Live
• Live Blackjack HD
• Casino Hold ’em
• Caribbean Stud Poker
• Baccarat
• Baccarat Squeeze

Customer Service

Customer Service is available in ten languages: English, Swedish, German,
Spanish, Russian, Norwegian, French, Arabic, Finnish, Dutch

• Contact Email: info@support.foxycasino.com
• Contact Phone: 0800 376 7967 (limited hours)
• Skype Support: No
• Live Chat: Limited hours

While Foxy does provide plenty of ways for players to reach out for
assistance, the most significant drawback is the limited hours. It’s a 24/7
casino, but service agents are only available from 6 am to 11 pm each day.

That’s problematic for a customer who may have run into a problem with a game
or is anxious to spin the reels but can’t deposit for whatever reason.

Summary

I’ve seen the commercials and had a good feeling about Foxy Casino before I
ever even pulled up the site. It’s refreshing to see a creative company that
doesn’t take itself too seriously, but instead offers a more fun approach to
casino gaming.

Before I get into specifics, I found Foxy Casino to be a good,
middle-of-the-road casino. It’s not extreme in any area, but everything from the
web design to the choices in slot games is done well and keeps the player in
mind.

There are a few things I’d tweak a bit to elevate the service in a few areas,
but nothing is glaringly apparent that should stop most players from at least
giving it a try.

Let’s start with the website as a whole; the premise was to provide the same
experience whether playing on a laptop or PC or pulling up the casino on a
mobile device. That has been accomplished, without a doubt.

The mobile site is just as attractive and user-friendly, and I went through
each category to compare the numbers, and everything matched up fully. 18
jackpot games on the site and 18 via mobile play. 157 total slot games available
regardless of format. How about the 12-game live casino? Tick off another box,
as the full live casino is mobile-friendly as well.

It’s a bit unusual to pull up an online casino and see a celebrity’s face
staring back at you, but it was wise of Foxy to fully utilize the relationship
with Heather Graham. It seems to make the website appear more established and
reliable. Players in the UK have undoubtedly come across at least one of the
commercials, so it’s good to carry the endorsement right on through.

I may have a difference of opinion here when it comes to bonuses, but I’m not
a huge fan of umpteen promotional offers, as they confuse things.

I acknowledge the players that wouldn’t even consider a site that doesn’t
offer them plenty of promotional opportunities, but a weekly reload and a free
spin program should accomplish that. Keep in mind that many casinos offer
players personal rewards as well, so there should be enough to keep the chips on
the table or the wheels in motion.

The only thing I think would be beneficial is a creative promotion. It’s
always fun to see something unique that offers players an incentive aside from
matching their deposits. Games and contests are good value-adds, as they
increase the fun factor and can provide some non-traditional prizes. As there
isn’t a loyalty club for recreational players, it would be helpful to see some
opportunities to claim other awards.

Banking is geared to mid- to high-rolling players through £50,000-per-month
withdrawal limits. That certainly covers recreational bettors, and does
accommodate most others as well. The other benefit to the financial end of
things is the fee-free transactions and the PayPal option that isn’t widely
available on other sites.

While actual players are primarily complimentary about Foxy, they do have a
pattern of venting frustration with the seven-day turnaround for credit and
debit card payouts. I did go into this topic in the banking section, as the
processing time is longer than what many other sites provide, but the timetable
is posted to avoid the surprise of the waiting period.

The gaming end of things is where Foxy could use a little work. Slot games
are perfectly fine as is, as they are a mix of top software providers, so the
themes and the inner-workings of each game are diverse and unique. 18 jackpot
games, including a few millionaire-makers, are also beneficial and should
appease most slot aficionados.

Specialty games and the scratch card section aren’t over the top, but are
just fine compared to the overall size of the casino.

However, we take a bit of a detour when it comes to video poker and table
games.

There isn’t a video poker section at all, but I was able to find one lone
game when I did a specific search, so there is a Deuces Wild option. My
investigative work paid off!

The table games section hosts only ten games when you take out the live
tables. It’s also missing craps and some of the other popular gaming options,
like three card poker, pai gow poker, and different blackjack variations
(pontoon, perfect pairs, single deck, etc.).

The live area does pick up on a few of the missing games, and offers baccarat
and casino hold ’em, but there are some online players who don’t want to use the
live dealer option.

Customer service is fine on the personnel end of things, but comes up short
through its limited hours. If you have an issue while you’re playing or trying
to deposit some money into your betting account, be sure you plan your problem
to occur between 6 am and 11 pm, as customer service is closed after 11. You
still have an email option, but that could take up to 48 hours for a response.

All in all, you’re looking at proper licensing, full disclosure, and a
well-designed site that elevates the experience. You don’t feel like you’ve come
across a fly-by-night casino. It’s reputable and provides all-around good gaming
services, particularly if you reside in the United Kingdom.

FAQ