Complete BetOnline Review

Author: Isaac Payne |Reviewed by Shaun StackLast Updated: February 2024

BetOnline is an all-inclusive gambling site, with an online casino, poker room, sportsbook, and racebook.

They are a giant in the online gambling industry, and have been around for many years. Our BetOnline.ag review covers everything from bonuses to customer service to help you make an informed decision before signing up at BetOnline.

Overall Star Rating: 4/5 stars

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In this review | About BetOnlineMy ExperienceBonusesVIPBanking MethodsCasinoSportsbookRacebookPoker RoomMobile ExperienceSafety and SecurityCustomer ServiceHow to Sign UpFinal Verdict

Website:	BetOnline.ag
Online Since:	2001
Bonus:	Up to $3,000 Claim Bonus

License:	Panama
Software:	BetSoft
Location:	Costa Rica

Pros

All-inclusive gambling site with sports betting, horse racing, poker room, and online casino

25 years of online gambling experience

100% bonus up to $1,000 for Casino and 50% up to $1,000 for Sportsbook

Cons

9.75% fee on credit and debit card deposits

Not available for players in New Jersey

About BetOnline

BetOnline went live in 2001, and has remained one of the best gambling sites ever since. BetOnline also makes an effort to support charity, having donated $20,000 in 2009 to three charities picked by users on social media channels.

BetOnline holds an official license from the Panama Gaming Commission and secures their site with advanced the TLS-encryption protocol. They contract a number of software developers for their games, including BetSoft, Visionary iGaming, RTG, and Microgaming.

Their customer service is available 24/7, and you can easily get into contact with a representative in under a minute when you use the live chat feature.

My Experience at BetOnline

I spent part of my afternoon playing games and exploring BetOnline, and I had a grand time. Their platform is easy to use, and worked well on both Windows 11 and my Android phone. I primarily played slots and table games, but I did poke around in the sportsbook and poker rooms.

• Money Spent: $105
• Time Played: 1 hour 25minutes
• Earnings: $65.50
• Browser/Device Used: Mozilla Firefox on Windows 11
• Experience: Positive

What Our Reviewers are Saying:

“BetOnline is probably my favorite place to gamble online, simply because their selection of casino games is massive, and they offer sports betting and poker, too.” – Isaac P.

“BetOnline is one of my favorite all-inclusive gambling sites. I love being able to use my phone to play poker and bet on sports with ease.” – Shaun S.

BetOnline’s Bonuses

BetOnline has a plethora of bonuses for players at the casino, sportsbook, poker room, and racebook. There aren’t really any categories that they have left untouched, and I think their selection is well-groomed for both novice and experienced players. Here are some of BetOnline’s most popular bonuses:

$3,000 Casino Welcome Bonus

BetOnline offers new players up to $3,000 in bonus funds for their online casino. To claim the bonus, you must deposit at least $25 using the code BETCASINO and you’ll receive a 100% boost up to $1,000. You are able to claim this bonus on your first three deposits, up to $3,000. This bonus is subject to a 45x wagering requirement.

50% Sports Welcome Bonus

Sportsbook users can receive a 50% deposit match up to $1,000 on their first transaction. To claim this bonus, use the code BET1000 and make a deposit of at least $55. This bonus expires after 30 days and has a 10x rollover. Players must use any existing Free Play credit they have before claiming more.

100% 1st Time Crypto Bonus

Players that make a new crypto deposit are able to claim a one-time 100% deposit match bonus for the sportsbook. To claim the bonus, you must use the code CRYPTO100 and deposit at least $20. The bonus has a 14x wagering requirement and expires 30 days after claiming it.

100% Poker Room Bonus

Poker players can use the code POKER1000 to get a 100% match up to $1,000. This bonus is unique because every time you earn $50 in rake, BetOnline will release another $5 of your bonus funds. This bonus is subject to a 10x rollover requirement.

$25 Risk-Free Horse Racing Bet

New bettors can claim up to a $25 free play in the racebook. To be eligible, you need to have made a losing wager. You’ll be reimbursed your amount of the wager up to $25 within 48 hours. The free play money comes with a 6x wagering requirement and expires after 30 days.

Other Bonuses and Promotions

BetOnline has a lot more bonuses and promos for players to claim, and we’ve only just touched the surface. A lot of their promos are seasonal or based on big sporting events, so you should always check out their Promotions tab for the latest goodies.

Some of the promos we haven’t touched on include:

• Daily 9% Horse Rebate
• 25% Sports Reload Bonus
• Turbo Tuesday Casino Reload Bonus
• Live Casino Weekly Challenge
• Poker Reload Bonus

How BetOnline’s Bonuses Compare to Other Operators

BetOnline’s first-time casino deposit bonus is significantly lower than other online casinos Wild Casino, for example, offers up to 250% on the first deposit, while Las Atlantis offers a combined package worth up to $14,000.

But, BetOnline has far more contests and exclusive promotions than other competitors. For casino players, they have a weekly $5,000 slots tournament, and for poker players they have Mystery Bounty Tournaments. Plus, sports bettors have access to odds boosters and more than a dozen betting contests on popular sporting events.

So while BetOnline’s bonuses might be smaller than other gambling sites like DuckyLuck or Las Atlantis, they offer far more in terms of overall value.

BetOnline VIP

BetOnline recently introduced a new VIP loyalty platform in which players can move up different tiers based on the total amount they’ve wagered at BetOnline.

The VIP program has some exciting rewards for players in all tiers, including monthly reload bonuses, MLB dime lines, reduced juice on NHL bets, casino rebates, and much more.

As it stands, here are the tiers and the betting requirement to get into each:

In the upper echelons of the VIP program, users can expect to receive dedicated VIP hosts, bonuses tailored to their betting styles, exclusive deposit options, and free gifts or perks.

Banking Methods at BetOnline

BetOnline has a fantastic array of banking options. No matter if you’re a cryptocurrency guru or an old school credit card user, there are options for you. They even offer video tutorials on their banking page about how to deposit with cryptocurrency, which is super helpful for users new to crypto payments.

Deposits

Depositing at BetOnline is fairly straightforward. Their minimum and maximum deposit levels are all similar, and they allow more than 18 different cryptocurrencies.

The only downside about BetOnline is that for credit card, debit card, or gift card deposits, they charge a 9.75% processing fee. I personally think that fee is steep, considering other online casinos are able to process Visa, Mastercard, AMEX, and Discover for a much lower rate.

Withdrawals

At BetOnline, all withdrawal requests are processed Monday-Friday, 9am to 1pm EST, and you can expect to get your winnings 24-48hrs after your request has been processed.

In order to withdraw funds from a new account, you need to provide a valid photo ID and a utility bill or bank statement dated within the last 3 months that confirms your address.

There are a few more specific details about individual withdrawal methods, which you can read at BetOnline’s Withdrawal Rules page.

Some withdrawal methods come with additional fees. For cryptos, these fees are often dictated by the wallet you’re using or the transaction fee from the blockchain. Person 2 Person, Money Orders, Wire Transfer, and Check by Courier all have variable fees, ranging from $26 to up to 3% of a total transaction.

BetOnline’s Casino

BetOnline has a very large selection of online casino games for every kind of gambler. They have slots, blackjack, poker, roulette, and video poker, in addition to many custom or specialty games.

Since I reviewed BetOnline last, they’ve expanded their gaming library and partnered with a few more software developers to fill out the gaming ranks. Their partners include BetSoft, Microgaming, RTG, DGS, Rival Gaming, Dragon Gaming, and many more.

Here’s a breakdown of the online casino at BetOnline:

• 600 slots games
• 70 live dealer games
• 34 table games
• 24 video poker games
• 23 specialty games
• 22 blackjack games

Slots Games

There are over 600 slots games available at BetOnline, ranging from classic fruit slots to progressive jackpot games with thousands of dollars in prizes. Unfortunately, the only way to sort this slots library is with the search bar at the top of the page. Usually, casinos will have a favorite game feature which lets you quickly access the titles you enjoy, but BetOnline does not.

Thankfully, each slot you click on has a brief description of the game, as well as a volatility indicator, ranging from low (one lightning bolt) to high (three lightning bolts).

After playing around at in the slots vertical, I picked out some of my favorite games.

Table Games

The table game selection at BetOnline is smaller than the slots section, but still has everything a good online casino needs.

BetOnline has:

• 22 blackjack games
• 15 roulette games
• 9 poker games
• 4 baccarat games

Plus, BetOnline has specialty titles like Andar Bahar, Craps, Three-Card Rummy, and Casino War. I was particularly impressed with their roulette games, because they offer more than just American or European roulette.

BetOnline has Double Ball American Roulette, which has a house edge of around 2.7%, which is better than traditional American roulette. However, this game also has a higher chance of hitting a green zero, since you have two balls. In fact, I hit a green zero on my very first spin! Regardless, it was still a fun variation to throw a few dollars at.

BetOnline also has Dragon Roulette, which has slots-like multipliers that can boost your winnings.

Video Poker

BetOnline has 24 single-hand and multi-hand video poker titles from developers like Arrow’s Edge, Microgaming, and their own development studio.

You’ll find all the usual video poker titles like Bonus Poker, Jacks or Better, and Aces & Faces. But, they also have Triple Card Gamble and Deuces Wild Gamble from Microgaming. These variants introduce a 50:50 gamble option on each win, allowing users to potentially win reserve jackpots from $5k to $10k. It’s a risky side wager, but can be fun once or twice.

Casual Games

I’m usually not a big fan of casual casino games, but BetOnline has a decent selection. They have 16 scratch cards, two keno games, and other titles like Triple Cash or Crash, Spin to Win, and Space Invasion.

I tried out the Scratch Alpaca Gold scratch card just for fun, and have to say that it was pretty calming. I like buying lottery tickets in person, and this was a good alternative. BGaming even changes your mouse cursor to be a little coin so it really feels like you’re scratching off a ticket. But you also have the advantage of digital features like autoplay and bet limits, so you can blow through plenty of scratch cards as if you’re playing slots.

Live Dealer Games

The live dealer section at BetOnline has gotten a massive facelift since I’ve reviewed their casino last. Previously, their games were all supplied by Fresh Deck Studios, with a Red and Black variant. They offered blackjack, baccarat, and roulette, mostly.

The new live dealer casino is all integrated into one platform, and features games from Fresh Deck, Visionary iGaming, and BetGames. In total they have:

• 26 blackjack games with limits between $10 per hand to $20,000
• 9 baccarat games with $1 to $5,000 hand limits
• 15 roulette games with $0.50 to $12,500 wagering limits
• 4 lottery games with bets up to $1,000

BetOnline also has a selection of games at the bottom categorized as “Other” which include stuff like Wheel of Fortune, Dice Duel, Super 6, War, and virtual basketball hooping games.

Generally, I think the live dealer section has increased exponentially, and the quality has definitely gone up. Each game is slick and fast, and has clear betting limits for players of all calibers.

BetOnline’s Sportsbook

I’m not a big sports guy, but I know a quality sportsbook when I see it. BetOnline’s sports betting platform is well-laid out and organized in such a way that you can easily find the sports, wager, and odds you’re looking for. Plus, they’ve just updated their sportsbook, so it’s even more responsive than I remember.

Sports

They support wagers for all kinds of sports, including football, soccer, basketball, baseball, rugby, as well as hockey, cricket, darts, motorsports, and entertainment events.

One of the best features of their sportsbook is the comprehensive prop builder tool.

Props are some of the most popular bets for almost every sport, so BetOnline made a special platform to help you pick out the most profitable prop bets, whether that’s a wager on your favorite player, or a basic “who scores first” bet.

But, probably the shining star of all of the sportsbook is the selection of coverage. There are so many games to wager on at BetOnline. They offer wagering on professional and college sports, international leagues, and worldwide events.

For example, in the basketball vertical, you can wager on everything from NBA Futures and NCAAW games to FIBA and Lithuanian basketball.

Not only is BetOnline a great sportsbook for American players, but also provides a solid platform for those betting overseas or interested in international sports.

Sportsbook Features

BetOnline’s sportsbook is rich with features for both amateur and experienced bettors. In addition to their props builder, BetOnline also offers:

• Same Game Parlays
• Mega Parlays on select games
• Daily Odds Boosters
• Live Betting
• News Room with picks and news articles to inform bettors

Sports Betting Contests

BetOnline has a link on their banner to a Contests page, which includes lots of free contests for bettors to participate in.

As I was reviewing BetOnline, there was one open contest – $200,000 NFL MegaContest – and a plethora of other events that were closed. The NFL MegaContest is a handicapping contest that runs the length of the NFL season, with $150,000 in weekly prizes and $50,000 split between the top 100 handicappers.

The contest is free to enter, and players compete to see who can score the most points across the season. To play, you choose five games ATS each week of the NFL season, and players earn points for correct picks and half-points for a push. At the end of the season, players with the most points can rake in a part of the prize pool.

Contests BetOnline has run in the past include:

• LaLiga $10,000 Match Day Predictor
• NCAAF $10,000 Pick’em
• $150,000 NFL Survivor
• $20,000 Thanksgiving Parlay
• $5K IEM Cologne eSports Contest

BetOnline’s Racebook

BetOnline’s racebook is a bit less refined than the sportsbook, but it’s still a high-quality option for your horse-betting needs.

On the left side, there’s a large menu that’s divided up by country and race type, for example, you can see all the American Thoroughbred races BetOnline has odds for. Plus, each event has a little timer next to it so you won’t miss betting on an anticipated race.

I also like how easy it is to place your wagers. As you can see from the first image of the betting lines, you can place your Straight, Exacta, or Trifecta bets in the same spot. They also have an easy tier system so you can organize which jockies you think will come in first place.

In addition, as part of the BetOnline horse-betting community, you’re eligible for a 9% bet rebate and a $25 risk-free bet. Just another reason to choose BetOnline for your betting needs.

The only thing I’d like to see BetOnline add to their platform is a section for betting on greyhound races Most people only think of horses when they hear “racebook” but dog-racing is also a popular sport.

BetOnline’s Poker Room

If you’re a poker fan, then you’ll probably love BetOnline’s poker room. You have the option to play in the browser or download their dedicated poker app to your computer. I didn’t download the app, but if you plan on playing poker a lot, then it’ll probably save you some hassle.

Unlike BetOnline’s other gaming areas, the poker room has much more information about how to play, features, and hand rankings. Playing at an online poker room can be intimidating, so BetOnline’s approach to educating and assisting players is a nice reprieve from the run-of-the-mill poker rooms.

Cash Games

BetOnline offers a few different, classic cash games, including:

• Limit, Pot Limit, and No Limit Texas Hold’em
• Limit, Pot Limit, and No Limit Omaha
• 7-Card Stud

Plus, their poker room also has some other variants, including Boost Poker, Windfall, and Six Plus Hold’em.
If you’re just a casual poker play, you’ll probably want to check out the Week Days event list. There are plenty of games that start three-to-four times a hour, with rebuys starting at half past the hour.

These games are available all throughout the day and have buy ins as low as $1.10 for $50 Turbo games. On the high-roller side, you can enter into higher prize pool games, like the $10,000 GTD for a $215 buy in.

Tournaments

BetOnline offers quite a few different style tournaments for poker players. Here’s the low-down on some of their popular events:

• Tourney Money Builders – Unlimited rebuys for No-Limit Hold’em with games starting every hour, buy-ins ranging from $1,10 to $22.00.
• Progressive Bounties – Players earn a cash bounty for each player they knockout of the tournament, buy-ins ranging from $1.10 to $100+ for Omaha and Hold’em games.
• Sunday Majors – Play No-Limit Hold’em games all Sunday with prize pools up to $20,000.

BetOnline’s Mobile Experience

BetOnline does not have a dedicated mobile app for their casino or sportsbook, unfortunately. However, you can download their poker app on iOS, Android, and Mac. While you’ll only be able to play poker on this app, it’s still a great option if you want to play poker on your smartphone.

For the casino and sportsbook players, BetOnline’s website has been optimized for mobile, so all of their games and features work as smoothly as they do on desktop. I opened up BetOnline in Google Chrome on my Moto G Power running Android 14, and I had no problem loading games, accessing the cashier, or managing my account.

Safety and Security

BetOnline has a number of security protocols in place that protect players. BetOnline has some of the most robust player protections among offshore casino sites, and have maintained a strong reputation as a safe place to gamble for many years.

I spent some time reading through their Terms & Conditions and other reporting documents, and was able to pinpoint a few things that they do to protect players:

• Player funds are stored in an insured escrow account
• Site is secured with the TLS-encryption
• Officially licensed by the Panama Gaming Commission
• Option to enable Two-Factor Authentication for added account security
• All RNG games are tested by Gamin Laboratories International, an accredited testing facility for iGaming products

Customer Service

If you experience an issue with your account, making deposits/withdrawals, or gameplay, you can contact BetOnline’s customer support 24/7. There are four primary ways to utilize customer service at BetOnline. First, you should check their Help Center and FAQ pages to see if your question has been answered there.

While I was looking through the banking options, I had a few questions about fees for credit cards, and I was able to use the Help Center to find an article that explained in detail how credit card deposits work.

I recommend using the live chat feature for every kind of query. I started a live chat to ask a few general banking questions and only had to wait for about 30 seconds before I was connected with a representative. Even though my questions were simple, he took the time to answer all of them in a detailed message, which is exactly what I wanted to see.

Overall, BetOnline’s customer service is very quick and professional.

How to Sign Up, Deposit, and Withdraw

Signing up at BetOnline is as simple as 1,2,3, but if you need any help, you can reference these easy steps:

Step 1: Click “Join” from the top right of BetOnline.ag’s website. Enter your personal information, including your first and last name, email, password, country, zip code, phone number, and date of birth.

Step 2: Once you enter this information, you’ll be taken to a deposit page. Here you can choose from all of BetOnline’s accepted payment methods as well as pick a bonus code to apply to your first deposit.

Step 3: However, before you can confirm your deposit, you’ll have to enter a bit more information. BetOnline will ask for your street address, city, state, and zip code. This is just for tax reporting purposes.

Step 4: After you’ve provided your personal details, you’ll be able to complete your transaction and start gambling! Always make sure you’ve read the terms and conditions of your bonus before you hop on the bandwagon. Not all promotions are suited for your needs!

How to Withdraw

To make a withdrawal, head to the cashier and click on Withdrawal. You have to make sure you’ve met all bonus playthrough requirements and used all the money you’ve deposited in order to process a withdrawal.

If you’ve met these conditions, you can select your withdrawal method. For crypto, you’ll need to provide your wallet address and confirm the amount you want to withdraw. For bank transfer, money order, or Person 2 Person, you’ll be asked to confirm your banking information before processing a withdrawal. Just know that some methods take longer than others, and crypto is often the fastest.

Final Verdict

BetOnline ticks pretty much all my boxes for a great gambling site. They’ve improved their selection of slots and table games, and really given the live dealer casino a makeover. Plus, their sportsbook and poker room have exclusive promotions for players of all skill levels.

The banking is fast and clean, aside from the fees for credit/debit card deposits. But that’s all the more reason to use crypto for online gambling, anyways.

The only thing I’d have liked to see out of BetOnline is data on the RTP of slots games. They provide the volatility, but they should also provide the RTP to be more transparent for players.