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Complete National Casino Review
Author: Ben Morris | Last Updated: July 2024If you’re looking for an online casino with generous bonuses, secure banking options, and a wide variety of games, look no further than National Casino. Want to find out more? Keep reading my National Casino review.
On this page, I cover everything you need to know about National Casino, taking an in-depth look at every aspect of the site. I share my thoughts on the customer service, VIP program, player security, and a whole lot more.
In this review | About National CasinoMy ExperienceBonusesBankingOnline CasinoMobile ExperienceSafety and SecurityHow to Sign UpFinal VerdictWebsite: https://nationalcasino.com/ Online Since: 2021 Bonus: Up to $5,000 AUD + 150 Free Spins Claim Bonus License: Curaçao eGaming Authority Software: Betsoft, BGaming, Nucleus, Pragmatic Play and more Location: AUS, CAN, EUR Pros4,000+ pokies from more than 60 software providersOver 400 live dealer games with varying betting limitsMultiple welcome bonuses and ongoing promotionsDozens of traditional and crypto banking optionsConsNot available in the United StatesUnorganized game library with limited categoriesVIP program has unrealistic termsAbout National Casino
Despite only launching in 2021, National Casino is already a prominent name in the online casino space. The site is licensed in Curaçao, and the operator also holds a Kahnawake Gaming license. Owned by TechSolutions Group N.V., National Casino is safe and secure.
Partnering with more than 90 software providers, National Casino delivers a state-of-the-art online gaming experience. The site is best known for its broad selection of pokies and live dealer games, but you will also find dozens of table games, video poker titles, and casual games.
National Casino is also renowned for its impressive collection of bonuses. There are two welcome offers, including a 100% first deposit bonus up to $500. Better still, frequent players can take advantage of various evergreen promotions.
My Experience at National Casino
National Casino is a vibrant and modern gambling site with loads of rewarding features. You can tell that National Casino is geared towards Australian players straight away, as you’re greeted by a friendly koala and an inquisitive wombat.
I spent a great deal of time exploring every corner of the site. In addition to playing a variety of casino games on my laptop and smartphone, I explored the bonuses, cashier section, VIP program, and customer support options. I’m pleased to report that I didn’t encounter any issues!
- Money Spent: $120
- Time Played: 6 hours
- Earnings: $83.60
- Browser/Device Used: Google Chrome on MacBook Pro, Safari on iPhone
- Experience: Positive
National Casino’s Bonuses
National Casino has a solid selection of promotions for both new and existing customers.
The first welcome bonus is kind of elusive, and you won’t find it on the promotions page of the casino. However, we know that it’s a bonus worth up to $1,500 with an additional 150 free spins. There’s a $5 minimum deposit, and a 40x rollover on the funds.
We have some more concrete details about the other welcome offers to choose from, a second deposit bonus, and several ongoing promotions. I like how the bonuses are neatly laid out, allowing you to browse the key details with ease.
First Deposit Bonus
New players can claim a 100% bonus up to $500 on their first deposit. This offer also comes with 100 free spins for BGaming’s Avalon: The Lost Kingdom pokie. There is a $25 minimum deposit limit and a 40x wagering requirement. The maximum bet with this bonus is $6.50.
High Roller Bonus
As the name suggests, the High Roller Bonus is geared towards players with bigger budgets. This offer gives you a 100% bonus up to $3,000 on your first deposit, but the minimum deposit is $500. Like the regular first deposit bonus, this offer is subject to a 40x rollover.
Second Deposit Bonus
Most online casinos only match your first deposit, but National Casino has two separate welcome offers and a second deposit bonus. With a minimum deposit of $25, you can claim a 50% bonus up to $1,000 on your second deposit. On top of that, you get 50 free spins for BGaming’s Johnny Cash pokie. Again, this bonus has a 40x rollover.
Unlimited Bonus
Starting from your fifth deposit, you can claim 15 free spins every time you add at least $50 to your account. The more you deposit, the higher your spin value will be. Here’s how the Unlimited Bonus works:
Deposit Amount Free Spins Spin Value $50-$99 15 Minimum bet level $100-$249 15 $0.40-$0.50 $250-$499 15 $1 $500+ 15 $2 Secret Bonus
Every Thursday, National Casino rewards players who make a deposit of $60 or more. The Secret Bonus serves up random prizes, including deposit matches, free spins, and cash bonuses. Here are the prizes you can win:
- 50% deposit bonus up to $150
- 200% deposit bonus up to $750
- $150 cash bonus (no rollover)
- 100 free spins
- 40 free spins (5x rollover)
- 30 free spins (higher bet amount)
- 300 free spins (5 slots only)
Additional Promotions at National Casino
Here are the other bonuses available at National Casino:
- Monday Free Spins | Every Monday, National Casino offers up to 100 free spins for BGaming’s Journey Flirt pokie. Deposit $25+ to get 20 free spins, $75+ to get 50 free spins, and $125+ to get 100 free spins.
- Friday Reload Bonus | Deposit at least $25 on Friday to earn a 50% bonus up to $250. This offer also comes with 100 free spins for BGaming’s Book of Cats pokie.
We Recommend…If you’ve got a sizeable budget, the High Roller Bonus is worth taking advantage of. However, it’s not for everyone. I think the Secret Bonus provides the best value. If you schedule a weekly deposit for Thursday, you’re guaranteed to earn a deposit match, a cash bonus, or free spins.
National Casino’s VIP Program
In addition to the variety of bonuses and promotions on offer, you can claim extra prizes via the National Casino VIP Program. Players get one comp point (CP) for every $50 wagered on pokies. The program has 15 levels, with each level delivering a bigger prize.
VIP Level Points Required to Claim Prize CP Exchange Rate Prize for Reaching Level VIP Level Points Required to Claim Prize CP Exchange Rate Prize for Reaching Level 1 25 110 : $1.25 25 free spins 2 100 105 : $1.25 50 free spins 3 500 100 : $1.25 $15 + 20 free spins 4 1,200 95 : $1.25 $30 + 40 free spins 5 3,000 90 : $1.25 $75 6 10,000 85 : $1.25 $150 7 25,000 80 : $1.25 $300 8 50,000 70 : $1.25 $750 9 100,000 60 : $1.25 $1,500 10 200,000 60 : $1.25 $3,200 11 400,000 60 : $1.25 $6,500 12 750,000 60 : $1.25 $16,000 13 1,200,000 60 : $1.25 $32,000 14 2,000,000 60 : $1 $80,000 15 3,500,000 60 : $1 $160,000 At first glance, the VIP Program looks very attractive. However, I studied the terms and conditions when carrying out my National Casino review. After getting to grips with the policies, I can confirm that the VIP Program isn’t what it seems.
Comp points are reset every two months, making it extremely difficult to reach the top tiers. This means that you would need to wager hundreds of thousands of dollars each day to reach Level 15. Unless you’re a millionaire – or the world’s luckiest gambler – you will struggle to make the most of the VIP Program.
Banking Methods at National Casino
I was impressed by the variety of banking options at National Casino. They accept multiple credit/debit cards, prepaid vouchers, e-wallets, cryptocurrencies, and bank transfers. Better still, there are no transaction fees on deposits or withdrawals.
Deposits
National Casino offers a wide range of deposit methods with flexible limits. The minimum deposit for prepaid vouchers and e-wallets is just $1, which is ideal for beginners. You can also deposit up to $100,000 with AstroPay, MuchBetter, Neteller, and Skrill.
Visa and Mastercard deposits are accepted, in addition to Flykk and WebPayz transactions. Furthermore, National Casino has over 25 crypto options. I’ve included the most popular cryptos in the table below, but you can also use Binance Coin, Dash, Decentraland, and Polkadot.
Deposit Method Min. Deposit Max. Deposit Deposit Now Credit/Debit Card: Visa, Mastercard, Flykk, WebPayz $10 $1,500 Deposit with a credit/debit card Prepaid Voucher: Neosurf, CashtoCode, Paysafecard $1 $5,000 Deposit with a prepaid voucher E-Wallet: AstroPay, MuchBetter, Neteller, Skrill $1 $100,000 Deposit with an e-wallet Crypto: Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin $50 $10,000 Deposit with crypto Withdrawals
There are fewer withdrawal options than deposit options, but this is common for an online casino. E-wallet and crypto payouts are processed instantly. If you prefer to withdraw funds via a bank transfer, you may have to wait three days to access your winnings.
In addition to the single-transaction limits, there are daily, weekly, and monthly withdrawal limits. National Casino customers are allowed to withdraw $4,000 per day, $16,000 per week, and $50,000 per month. These limits shouldn’t be an issue for the vast majority of players.
Withdrawal Method Min. Withdrawal Max. Withdrawal Timeframe E-Wallet: Neteller, Skrill $10 $4,000 Instant Crypto: Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin $50 $4,000 Instant Bank Transfer $35 $2,500 Up to 72 hours Reviewing National Casino’s Online Casino
National Casino boasts a hugely impressive game library. Thanks to industry-leading software providers such as Betsoft, BGaming, Nucleus, and Pragmatic Play, there are more than 5,000 titles to choose from.
That said, the game library is somewhat jumbled. While there are helpful categories for pokies, popular games, and new games, there is no table games section. You also need to use the search bar to find video poker titles and casual games.
On a brighter note, National Casino has an exceptional range of live dealer games. There are dozens of live blackjack, roulette, and baccarat tables, in addition to unique game shows. Here’s a breakdown of the games:
- 4,000+ pokies
- 400+ live dealer games
- 125+ table games
- 20+ casual games
- 5+ video poker games
Pokies
Pokies dominate National Casino’s game library. There are over 4,000 titles in this section, from classic 3-reel games to modern video pokies with attractive bonus features.
I like that you can filter the pokies by software provider, as there are titles from a whopping 61 developers! I also like that you can select ‘Play Demo’ mode to try games for free. Plus, there is an option to add games to your favorite list by clicking the heart icon.
I played a selection of different pokies at National Casino. My favorite was Betsoft’s Coins of Ra – Hold & Win, which serves up exciting features like wilds and respins. Let’s take a closer look at my favorite pokies at National Casino.
Coins of Ra – Hold & Win
This Egyptian-themed pokie has an RTP of 96.18%, five paylines, and a 3×3 grid. Bets range from $0.50 to $50, and you can win up to 1,000x your bet.
Fantasy Park
Fantasy Park is a 5×3 video pokie from BGaming. Boasting a high RTP of 97.3%, Fantasy Park serves up free spins, wilds, scatters, and expanding symbols.
Aladdin and the Sorcerer
Aladdin and the Sorcerer: This Pragmatic Play pokie has an RTP of 96.23%. In this magic-themed game, wizards conjure up wild symbols that turn into free spins and multipliers.
Coco Bongo
Coco Bongo has an attractive RTP of 97.42% and 30 paylines. You can win up to 2,866x your bet on this Nucleus pokie, with bets ranging from $0.20 to $150.
Table Games
As I already mentioned, the unorganized game library doesn’t favor players who want quick and easy access to table games. There is a dedicated blackjack section with 18 titles, but you can find more blackjack games via the search bar. There is also a dedicated roulette section with 34 games.
I like that National Casino offers multiple blackjack variants, including 21 Burn, American, European, and Super 7. On top of that, you can enjoy dozens of roulette variants. However, if you want to play table games like baccarat or casino poker games such as Caribbean Stud and Oasis, you’ll need to search for the titles yourself.
You can also find craps, Sic Bo, and other dice games, along with Andar Bahar and Teen Patti. I wouldn’t say that National Casino’s range of table games is bad, but the site would be improved by the addition of extra categories.
Video Poker
Unfortunately, there is not a great selection of video poker games at National Casino. I typed ‘video poker’ into the search bar and found only seven titles. You can play Deuces Wild, Super Video Poker, and Lucky Video Poker, but popular variants like Double Bonus Poker and Jacks or Better were missing.
I enjoyed playing Lucky Video Poker, which has a favorable hit frequency of 44.33%. The low-volatility game also allows you to win up to 1,600x your bet. Still, I would like to see National Casino add more video poker games to their library.
Casual Games
I was more impressed by National Casino’s collection of casual games. Granted, I’m not the biggest fan of casual games, but I enjoyed trying a variety of video bingo, video keno, and Plinko variants. They also offer several arcade-style games.
If you’re looking for something a little different, I recommend checking out the range of virtual scratch cards on the site. I used the search bar and found that Belatra was the best software provider for scratch cards. You can play King of Jumping, Piggy Bank, and many other scratch cards.
Live Dealer Games
Having reviewed countless online casinos over the years, I’m confident that National Casino has one of the best live dealer sections out there. Thanks to seven developers – Atmosfera, BetGames, BeterLive, Lucky Streak, Pragmatic Play, Swintt, and TVBet – National Casino is home to more than 400 live dealer games.
There are tons of blackjack, roulette, baccarat, and casino poker tables available. Plus, the varying betting limits make it the ideal destination for budgets of all sizes. You can also play dozens of game shows, including Boom City, Sweet Bonanza Candy Land, and Wheel of Fortune.
National Casino’s Mobile Experience
National Casino does not offer a downloadable app, but that isn’t a bad thing. To access the mobile-optimized website, all you need to do is open the web browser on your smartphone or tablet and visit NationalCasino.com
The mobile site works seamlessly on Android, iOS, and Windows devices. I tested it on my iPhone 15 before borrowing my partner’s Samsung Galaxy S24. I explored the site and played a selection of games, and I didn’t encounter any issues. I was especially impressed by the live dealer streams, which didn’t lag.
The pages loaded quickly, delivering smooth transitions between different sections. Thanks to the mobile-optimized site, you can manage your account, deposit and withdraw funds, access promotions, and contact customer support.
Safety and Security at National Casino
National Casino places a big emphasis on safety and security. They’re clearly committed to protecting their customers, with numerous security measures in place. While carrying out my review of National Casino, I came across the following safety procedures.
- National Casino is licensed in Curaçao
- The operator also holds a Kahnawake Gaming license
- Banking transactions are protected by 128-bit SSL technology
- Account verification requires photo ID and proof of address
- Money Laundering Officer and Anti-Fraud Analysts employed
National Casino’s Customer Service
National Casino offers two customer support options. There is a 24/7 live chat function, and you can also contact the operator via email. There is no phone support, but this is not a major issue. Many online casinos do not offer phone support these days.
Unlike most casino sites, National Casino has two email options, with separate addresses for support and complaints. Since I didn’t have any complaints while conducting my National Casino review, I messaged the support email with a question about payouts. I received a response within 12 hours, and my query was resolved.
If you want a quicker response, I recommend utilizing live chat support. I wanted to find out more about the site’s crypto options, so I tested the live chat function. An agent called Gianna responded within seconds and swiftly resolved my query.
I found National Casino’s customer service to be quick, helpful, and effective. There is also an FAQ section on the site, covering topics such as deposits and withdrawals, bonuses, and account verification.
CUSTOMER SUPPORT OPTIONS AT NATIONAL CASINO
- Email: support@nationalcasino.com, complaints@nationalcasino.com
- Phone: N/A
- Live Chat: Available 24/7
How to Sign Up, Deposit, and Withdraw
The sign-up process at National Casino is quick and easy. In fact, I was able to create an account in under two minutes. The following step-by-step guide walks you through the process:
- Step 1: Head to NationalCasino.com and click the ‘Register Now’ button on the homepage header menu.
- Step 2: Enter your email address and create a password. Select your country of residence and choose your preferred currency.
- Step 3: Choose a welcome/first deposit bonus from the list of available promotions, or proceed without claiming a bonus. Click ‘Submit’.
Once you’ve completed these steps, simply verify your email address. Your account is now ready, so you can make a deposit and start playing!
How to Deposit
When you’re ready to add funds to your account, click the ‘Deposit’ button on the homepage header menu. This will take you to the ‘Cashier’ section. Here, you can choose from a wide variety of payment methods, including credit/debit cards, cryptocurrencies, e-wallets, and prepaid vouchers.
Select your preferred payment method, enter the amount you wish to add to your account, and click ‘Deposit’. You also get another opportunity to claim a bonus at this stage, so be sure to take advantage of any available offers.
How to Withdraw
There are two ways to access the withdrawal section of the site. You can either click the ‘Deposit’ button and then switch to the ‘Withdrawal’ tab, or you can click on your account balance and select ‘Withdraw’ from the dropdown menu.
Like the deposit process, all you need to do is select your preferred banking method and enter the amount you wish to withdraw. Remember that crypto and e-wallet withdrawals are typically instant, but bank transfers can take up to 72 hours.
Final Verdict on National Casino
I enjoyed carrying out my National Casino review. The website itself is slick and easy to navigate. I was able to create a working account in no time, allowing me to explore the generous welcome bonuses and wide-ranging banking options.
National Casino is geared towards pokie lovers and live dealer enthusiasts. The collection of 4,000 pokies is one of the most impressive of its kind, and you will struggle to find a casino site with more live dealer tables.
Like all gambling sites, National Casino has its flaws. To make the game library more organized, I would like to see them add extra categories and filters. The VIP program is another drawback. It’s fine if you’re willing to wager hundreds of thousands of dollars every day, but the vast majority of players won’t be able to access the top prizes.
That said, the pros definitely outweigh the cons. I rate National Casino highly, and I’d be more than happy to recommend the site to anyone looking for an immersive online gambling experience.
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