Betspawn Review

The world of online gambling and gaming is one of the most dynamic niches
on the web and is always in a constant state of flux. This can be a good
thing as well as a bad thing, depending on your perspective and specific set
of experiences within the niche. On a positive side, the addition of new and
exciting online betting or gambling options is always a good thing. This
keeps the industry from stagnating and, eventually, shrinking.

One of the most exciting and fairly new segments within the online
gambling and gaming niche is esports betting. In case you’ve never even
heard of esports betting, in a nutshell, this is the process of placing bets
on virtual sports. In other words, you watch individuals or teams play
various quest or mission-based games (similar to the video games you play on
Xbox or PlayStation), and place bets on who will win, who will lose, or who
will draw and so on.

Betting on esports is similar to regular sports betting where you would
normally bet on your favorite football (soccer) team, basketball team, or
other sports teams to win. The way the odds and markets work are also very
similar. The only real difference is that, instead of putting money on a
horse, a greyhound, or Renaldo, you’re putting it on a team of characters
that exist within a game.

At first, esports seem odd since you’re watching other people play what
is essentially a video game on a screen. However, after a few minutes, you
start really getting into it and, if you’re competitive (which you should be
since you’re already on a betting site), you begin to root for one or the
other to win. Now, add the ability to put a few bucks on the guys that you
want to win and you have an awesome new sport to bet on. It really is that
simple!

Over the past couple of years, esports have grown exponentially and,
relatively speaking, their growth is outstripping many traditional sports in
terms of viewership support and revenue generated from betting online.
However, despite its growing popularity as a fully-fledged, free-standing
genre within the world of online sports betting, many “regular” sportsbooks
don’t feature it. In most top traditional sportsbooks, you’ll be lucky to
spot the esports option in their massive list of sports covered. Even when
you do find it, clicking on it can be even more of a disappointment.

Most online sportsbooks don’t really take esports all that seriously, and
they would rather focus on their soccer, horse racing, and basketball
markets since this is where they make their real money. This usually means
that, if you are into esports betting, you may find just one or two popular
esports options covered, with a few limited markets to explore.

The net result? A sub-niche within online sports betting that is wide
open and ready for an innovative brand to step in.

This is precisely what has happened, and it’s made followers of esports
very excited indeed. We’re talking about none other than the Betspawn
esports betting site, a brand-new option for esports fans on the web.

Betspawn is still new, and only launched in 2016 after successful
feedback generated from their beta esports betting site.

Betspawn has taken the bold leap of becoming one of the very first online
sportsbooks to only offer esports betting action. In other words, if you are
looking for an all-rounder that offers great esports as well as other sports
like soccer or horse racing, you will have to look elsewhere.

Betspawn only does esports and nothing else. We think this is actually an
excellent move since the sports betting market is already pretty much
saturated with sportsbooks.

Most sportsbooks have also diversified into online casinos, a totally
different direction. This has left the way open for brands like Betspawn to
forge ahead and break new ground in esports coverage. In a little over a
year since the official launch of their new betting site, Betspawn already
offers more esports and related markets than any other traditional
sportsbook. Perhaps this shouldn’t be that surprising, given that they are a
dedicated esports betting site.

However, we decided that it’s high time we did a full review of the
entire Betspawn brand and website. So, in this review we plan on dismantling
the entire Betspawn site and examining the quality and efficiency of their
customer support, payment, and banking options, actual esports offered and
markets covered, how well the user interface works in terms of overall
functionality, look and feel, and just about anything else we can think of.

We want to see if this really is the best alternative available right now
for dedicated esports gamblers like you, so let’s get to it!

The Breakdown

Overall

Our overall assessment of Betspawn is actually very good, and we found
that the good points far outweigh the bad ones.

We’ve also had to take into consideration that the Betspawn brand is
still a fairly new one, having only launched in 2016. In other words, what
we’ve covered here is subject to change or improve as time goes on, so
perhaps take some of it with a grain of salt.

We thought the overall design of the website, the look and feel of it,
was fantastic and quite exceptional. It has the look of being its very own
online adventure game and is clearly aimed at esports fans who actually play
online games themselves (the owners of the website are all online gamers).
We love the user interface and the layout of the site which includes the
idea of a personal dashboard where you can easily access all of the core
functions of the site.

Due to its clever design and layout, the Betspawn site is very easy to
use and is also quite intuitive, which is great for newbies. There is plenty
of helpful information to assist new players in learning how to bet and how
to follow their bets. We love the way that the bet slip interacts with the
user interface, and that simply clicking on the odds that you like activates
your bet slip, putting your selected odds on the slip. We also love the
preselected buttons with different cash values, which can be seen on the bet
slip as well as on the banking page when making a deposit. This is a fast
and convenient way to transact with the website and really suits the
selective nature associated with online gaming.

Of course, there were one or two issues and things that could do with
some improvements, in our opinion. The most notable of these lies in their
customer support services, which are not available 24 hours a day. In our
minds, an online sportsbook support staff should be available around the
clock, at least in their live chat facility. This is especially important if
you are operating internationally in different time zones, when people need
assistance at odd hours. In addition to that, we feel that one or two more
payment options wouldn’t hurt either.

Sportsbook

As we have already mentioned earlier, Betspawn is fairly unique within
the online sports betting industry as they have chosen to specialize
exclusively in esports betting. This essentially means that they do not
offer any other sort of online sports betting such as basketball,
soccer/football, horse racing, or any of the other popular sports available
at most online sportsbooks. This has been seen by many online sports betting
analysts as a fairly bold and somewhat risky step.

However, we actually think that it is a gutsy move and we are glad that
someone did it. This is mostly because, as an esports fan, getting great
esports coverage at most general online sports betting sites is not all that
easy. Most online sportsbooks only offer esports as an additional option,
much like their novelty betting in politics or entertainment.

Betspawn actually took the leap in offering a site for esports fans to
get every possible esports option in one single site. And, while they may be
slightly lacking in some areas, we think that this is the start of great
things for online esports betting.

Cashouts

Betspawn is fairly limited in their payment options, which could be seen
as a good thing since it saves you a bit of time when it comes to deciding
which option to go for (that’s our glass is half full take on it anyway).
When clicking on the Betspawn cashier, you will see several options that are
available to you, depending on which country or territory you are playing
from. Top choices include Visa, MasterCard, Neteller, and Skrill. Like the
rest of the Betspawn site, making a deposit is very simple and there are
several boxes containing preselected amounts. All you have to do is click on
the one that fits and voila, you’ve made your deposit. Quick, simple and
easy!

Bonuses

Betspawn offers a fairly decent welcome bonus for new players that
register a new account with the brand. Players can opt to sign up with the
bonus or sign up without the bonus which, in our opinion, is a much faster
and more streamlined approach to adding a bonus to your sign-up process, as
opposed to having to complete it as an entirely separate process later.

The Betspawn welcome bonus offer consists of a one-size-fits-all match
percentage bonus which works in any of the currency values that they
support. Players can claim a 100% match on their deposit up to a maximum of
133.70 USD or currency equivalent in EUR, GBP, SEK and other supported
currencies.

In order to unlock this welcome bonus offer, players need to click on the
box containing the offer when they initiate the sign-up process. If they
prefer not to sign up with a bonus, they will need to click on the alternate
box which clearly states that they are signing up for an account without a
bonus offer. The second part of the process to qualify for the welcome bonus
is to deposit a minimum amount of at least 10 USD or more (or currency
equivalent).

Players will also need to fulfil a wagering requirement (turnover) of at
least twelve (12) times the bonus amount, and they have a total of 120 days
in which to do so. Bets that are placed need to be on odds of 2/5 or higher.
We like that you have about four months in which to meet all of your
turnover obligations, which we think is more than fair on the part of
Betspawn.

However, it is important that player note that failure to meet all
wagering requirements within the allotted amount of time will result in them
forfeiting all bonus money that has been allocated to their account, along
with any and all winnings that have been accrued through the use of bonus
funds.

Apart from their sign-up bonus offer, Betspawn doesn’t really have any
other promotions on offer. The brand does sometimes create special prize
giveaways to promote special tournaments and other select events. We
recommend that you ensure to tick the box that gives Betspawn permission to
send you emails regarding new products, promotions and special giveaways.
That way you always stay in the loop when it comes to getting freebies, free
bets, prizes and other cool goodies.

Customer Service

We have to say that customer support is the only real aspect of the
entire Betspawn brand that we think could do with a bit of improving. We go
into serious detail a bit later on in this in-depth Betspawn review but for
now, we’ll give you the basics.

Overall, Betspawn has two main communication channels, consisting of a
live chat function and an email address.

However, the brand’s live chat option is not available 24 hours a day and
only operates during ‘normal office hours.’ This is in stark contrast to
most other top online sportsbooks that offer, as a bare minimum, 24 hours
live chat support. When the Betspawn live chat service is ‘offline’, you can
leave them a message on their live chat platform and they will get back to
you, presumably as soon as they are back in the office the following working
day (if it’s not a weekend). Aside from limited-hours live chat and an email
address, players can also leave messages on their Facebook page or Twitter.

User Interface

We go into great detail a little later on in our Betspawn review about
their incredible user interface. To say that we were super impressed with it
is a bit of an understatement, because we loved it! Betspawn has really
thought about the design of their esports betting site, and it’s not just
set up to make them as much money as possible. It is quite clear that these
guys are players themselves and love everything about esports. You can see
it in every clever design element as well as in the look and feel of the
user interface.

The Betspawn user interface design is clearly a homage to the spirit of
online gaming and online esports. The muted greys as well as the design of
the buttons, boxes and other elements, are clearly meant to look like the
menu of a great video game. These subtle design elements add enormous value
to the user interface and help to set the atmosphere for some intense online
esports betting.

In addition to the visual aesthetics, which are simply awesome, the
Betspawn user interface is also one of the most practical user interfaces or
betting consoles we have ever come across. The design team managed to keep
the user interface as clean as possible, with only the most vital elements
visible. Various navigational buttons store additional statistics or
functions, allowing the overall look of the user interface to be clear and
easy to read and use.

Reliability

Overall, site security and reliability at Betspawn is excellent, and the
brand uses cutting edge technology to ensure their player’s safety at all
times. Betspawn uses the latest SSL (Secure Socket Layer) certificates which
ensure that all data on the Betspawn servers is encrypted at all times. This
also includes all data uploaded or downloaded from the server and client.
Bottom line, all of your personal information including banking details,
credit card details and so on, is always encrypted and absolutely useless to
unauthorized third parties. Dedicated and highly trained cashier staff also
monitor all deposits and withdrawals to ensure that all transactions are
conducted safely and securely at all times.

Deposit and Withdrawal Options

Perhaps somewhat surprisingly, Betspawn does not offer that many payment
options on their platform. We’re not quite sure why this is, and it could be
simply that they are still too new to have amassed a considerable number of
payment options. However, we think that it’s more to do with keeping their
operation more streamlined, with less to manage and less chance of things
going wrong. Having said that, they do offer the essential payment options
including a choice of credit and debit cards as well as the most popular
eWallet options.

We actually like the look of Betspawn’s banking interface, it’s clean,
simple and very easy to use. Sometimes having too many options can be more
detrimental in the long run. One could even apply the law of diminishing
returns when it comes to online gambling website payment options and
platforms. With too many choices, it becomes all too easy to become stuck in
the quagmire of indecision.

There are so many aspects to the Betspawn website that keep reminding us
that this is a brand-new site with a clear aim of changing the way things
are done in online gambling, and the banking platform is just one of them.
It is undeniably refreshing to see so few options available, in place of the
usual horde of payment brands assailing your senses! Betspawn gives you one
or two options if you prefer the dependability and solid reputation that the
Visa or MasterCard brand names offer. On the other hand, if you prefer speed
and modernity over reliability and tradition, there are one or two eWallets
including Skrill and Neteller to choose from. All very nice and simple and,
perhaps most importantly, time-saving.

Let’s face it, the world of esports is extremely fast, faster in fact
than many of the more traditional sports types available at regular
sportsbooks. You need to be able to get your funds into your account so that
you can get betting on the hottest tournaments and competitions when they
happen. To this end, Betspawn ensures that regardless of your choice in
available payment options, all of your deposits will be available instantly.
The very second that you click on your deposit button and complete your
deposit process, the funds will reflect in your user account.

When it comes to making withdrawals from your account, you will first
need to verify your account before you are able to make your first
withdrawal. Unlike many other online sportsbooks or casinos, Betspawn is one
of the most well-organized brands that we have ever seen. Your entire user
account works in a similar way to some social media dashboards, where all of
the tools and features that are available to you are listed in an easy to
read menu.

When it comes time to verify your user account before making your first
withdrawal, you won’t suddenly be filled with panic as you try to figure out
just how to go about the process. Betspawn added the verification process as
one of their menu items in every player’s personal dashboard. All that you
need to do is scroll down to the verification option and click on it. There
you will see all of the instructions necessary for you to complete your
verification process. The instructions are well-written and easy to read,
making the dreaded verification process as simple as possible.

To begin the account verification process, you will need to gather
together a few vital pieces of information. You will then be required to
send these items to a dedicated Betspawn email address which is only for
documents. You will need copies of the following:

• Your ID or passport
• Proof of residence, i.e. a document such as an invoice or bill which
  contains your full name and home address
• Credit card (if you choose to use this method for deposits and
  withdrawals)

These copies need to be emailed to docs@betspawn.com and, if you are
using your credit card as preferred payment option, make sure that you cover
the first 12 digits on the front of your card when making a copy. This is
for your own safety and is even recommended by Betspawn. That’s it, though,
and there is nothing else to worry about. Once the support team has verified
your documents, which could take a few hours, although Betspawn claims it
won’t take longer than a day, you should be good to go. The verification
process only happens once (unless they require additional paperwork for some
reason), and after that it should be smooth sailing.

As far as processing times are concerned, all deposits, regardless of the
chosen payment option or brand, are instant. Betspawn also says that all
withdrawals (once verification is complete) using credit cards should take
no longer than 72 hours. All withdrawals using an eWallet such as Neteller
or Skrill are instant.

Additionally, Betspawn posts a minimum deposit and withdrawal limit,
although they do not post a maximum deposit or withdrawal limit. A quick
check of their terms and conditions revealed the following:

• Any users that request a withdrawal in the amount of a thousand
  Euros or more (or equivalent in your preferred currency) will be liable
  to pay the bank commission out of their own pocket.
• The minimum withdrawal amount is set at 10 EUR or 10 GBP, 100 NOK,
  100 SEK (or other currency equivalents such as USD).
• One player transaction (deposit or withdrawal) per month is free and
  paid by Betspawn.

We found all of these stipulations to be completely reasonable and
actually better than quite a few other online sportsbooks and casinos that
we could think of. To our understanding, there really is no set limit to how
much you deposit or withdraw, as long as you are aware of added commissions
and so on that may accompany them.

To make things easier for an at-a-glance reference, we’ve listed the
currencies supported by Betspawn, along with their current payment options
that are on offer:

Currencies supported at Betspawn:

• SEK
• EUR
• NOK
• USD
• GBP
• PLN

Payment options available at Betspawn:

• Visa
• MasterCard
• Maestro
• Skrill
• Neteller

The Sportsbook

Betspawn is relatively new to the online betting market, especially
compared to the established online bookmakers. Betspawn was established in
2016 and is a Swedish-based sportsbook.

The story behind Betspawn is actually really cool.

The brand was started by five online gamers who, between them, had
clocked thousands of hours playing online games including Dota 2, Call of
Duty, League of Legends and many others. The five friends decided to start
an online betting site dedicated solely to betting on various online gaming
tournament and events since the coverage available for esports betting at
regular sportsbooks was somewhat limited.

The five spent many hours creating the perfect online esports betting
site and initially launched a beta site to test the functionality as well as
its potential with online bettors. As it turned out, both yielded positive
results and, in 2016, a full and official Betspawn online betting site was
launched. While the brand is still fairly new, it has proved to be
enormously popular with esports fans including players and viewers alike.
The ability to bet on so many great esports events has really opened the way
for the growth of online esports coverage, particularly in live streaming,
of which Betspawn is leading the way.

Officially, Betspawn.com is owned by Betspawn AB and is operated by
Carambit Entertainment B.V. The brand is registered in the commercial
register of Curacao with a further license for remote gambling (internet
betting) through Curacao eGaming. If you are interested in getting into
esports betting, either as your first foray into online gambling or as an
addition to your regular sports betting, this keep reading! We cover every
key aspect of the Betspawn brand and website, including their top esports
selections, relevant betting markets, betting options and much more.

Current esports Coverage

Since Betspawn is entirely dedicated to online esports betting, you will
not find any other sort of online sports betting available here. This means
that, if you are looking for an online sportsbook with a bit of everything,
you may not be all that happy with Betspawn. We offer a variety of
alternative online sportsbook brands to Betspawn and include in-depth and
detailed reviews on each of them (pretty much like this in-depth Betspawn
review).

However, having said that, if you only want to get into esports betting,
then Betspawn is definitely the online sports betting brand for you. By
definition, Betspawn offers sports and gaming coverage where these
competitive events are carried out using gaming consoles or other electronic
systems. All games are virtual by nature, although the players or
controllers are, of course, real people. Most of these esports games and
tournaments are carried out by teams of players, similar to normal sports.

There is also often some confusion surrounding esports, as many newbies
think that these have something to do with casino gaming. To be absolutely
crystal clear here, esports betting has nothing whatsoever to do with any
form of online casino activity. You will not find any video slot machines or
video poker games here. You will, however, find video games on a massive
scale. Think of your lounge where you play Call of Duty on Xbox and times
that by a million or more – that’s online esports!

The fact that Betspawn focuses entirely on esports allows them to offer
the widest selection of esports games, matches and tournaments, with some of
the most competitive odds you’ll find at online sportsbooks, plus plenty of
interesting markets. This includes all of the top games played online
including Dota 2, Overwatch, Starcraft 2, Counterstrike: GO and many others.
The entire range of esports games that Betspawn has at any given time is
displayed along the left-hand side of the homepage screen, much like any
other good sportsbook.

Clicking on any one of these esports options will reveal the available
markets, along with a range of other vital information pertaining
specifically to that particular esports title. We have to say that
Betspawn’s layout and user interface is one of the best that we have ever
seen. When it comes to sports betting online, an all too common mistake made
by many online sportsbooks is to overload the page with unnecessary
information.

In stark contrast to this much-maligned practice, Betspawn has a simple,
clean middle page with all the detailed information you need, and none of
the clutter that you don’t need. For example, let’s say you were into Dota 2
and clicked on their Dota 2 option. The middle of the screen would now move
to all of the relevant Dota 2 coverage and associated information. This
includes the specific tournaments or events receiving coverage from
Betspawn, along with the teams taking part in those events and tournaments,
the odds for each team, starting time (or “live now”), and the current or
final score. At the bottom of each table, you will find three very useful
buttons. The first button will take you to the live stream of the event or
game in progress (if it is being live streamed of course), the second button
allows access to all odds, and the third and final button takes you to all
the relevant stats pertaining to that event. This includes all of the useful
stats for both teams participating in the match/event.

Live streaming of events is really at the heart of all esports coverage,
and is one of the main reasons why esports betting has become so popular
lately. Live streaming of esports, perhaps even more than regular sports
betting is an integral part of the culture that surrounds online gaming, as
the visual aspect to gaming is as important as skill or any other aspect of
online gaming. Live streaming also gives bettors who cannot attend regularly
held online gaming tournaments a very good view of all of the action,
allowing them to make better decisions when it comes to betting on those
events.

There are essentially two ways in which bettors can do this. Firstly, you
can go to the “Live Now” link which is located at the top left-hand side of the
homepage.

You can’t miss this link, as it is highlighted by a red square with the
word “live” inside it and, on a predominantly dark grey website, it really
stands out! This will give you access to the entire live betting terminal on
Betspawn, and you will be able to see all of the events that are happening
live at that moment or are to start in the very near future.

The other way is to access the live stream of a specific event, and this
can be done by going to that specific event page as we described a little
earlier with our Dota 2 example. Simply click on the live stream button to
go to the live stream video feed. However, not every event will have its own
live stream video feed, and it all depends on the size of the event and the
betting interest surrounding it.

The “Live Now” section can be thought of as Betspawn’s version of the
standard in-play option on regular sports betting websites. In other words,
you will find a wide range of happening esports to bet on in real time,
which is probably the most exciting aspect of this site.

Live now or in-play bets can be placed on popular esports and, just like
with regular online sportsbooks, you will be able to enjoy a range of
in-play betting options which includes “accept odds change” for the bets
that you place in advance.

You can also benefit from an “only accept higher odds” option which, in
combination, allows you to always get the most (best odds) out of the
changing nature of an esports match or tournament event.

Current esports on offer at Betspawn:

• Counter-Strike: GO
• Dota 2
• League of Legends
• StarCraft 2
• Heroes of the Storm
• World of Tanks
• Rocket League
• King of Glory
• Overwatch
• Hearthstone
• Smite
• StarCraft
• World of Warcraft
• Vainglory
• Heroes of Newerth
• Halo
• Gears of War
• Street Fighter V
• Call of Duty
• FIFA
• Crossfire

Different Bet Types Offered

For an online sportsbook that only focuses on a single type of sports
betting, namely esports, Betspawn has a nice range of betting markets and
betting options. While the bookie covers the usual betting markets that are
normally associated with esports including match outright winner or
tournament outright winner (or both), they go much further in their major
tournament coverage. In fact, Betspawn earned a reputation for offering more
markets in major esports events than any other online sportsbook (esports or
otherwise).

There are more and more major esports tournaments being organized around
the globe, which is attracting esports teams from all four corners. These
international esports tournaments are big business, attracting massive
sponsorships and millions of dollars in prize money. A great example of this
in action was the recent 2017 League of Legends Championships tournament
held in Korea, with a total prize pool of around $264,234.45 USD. During
this tournament, Betspawn had over sixty betting markets for each match
available. These betting markets were diverse and included the following:

• Game 1/2/3 Winner
• Game 1/2/3 to Destroy the First Tower
• Game 1/2/3 Total Towers Destroyed
• Game 1/2/3 Total Dragons Slain
• Game 1/2/3 First Blood
• Game 1/2/3 First to 10 Kills
• Kills Even or Odd
• Match Winner

While we picked the 2017 League of Legends Championships Korea tournament
as a good example of the sort of esports betting markets you can regularly
find on Betspawn’s betting interface, there are plenty more, although it
does depend on the specific esports as well. If you are still quite new to
online esports betting, we suggest a sort of trial and error period of just
exploring what Betspawn has to offer. Go through the various esports options
listed down the left side of the page and click on them to open their
relevant options in more detail.

You will notice that some esports types such as LoL (League of Legends)
or its direct competitor, Dota 2 (Defence of the Ancients) will always have
more markets than other, less popular esports types. However, it is a good
idea to familiarise yourself with each of the esports options that are
available to see which one works best for you and which one takes your
interest the most.

At the risk of repeating ourselves somewhat, we have to say we were
really impressed with the Betspawn betting interface as well as the various
esports and betting markets available. Betspawn makes it really easy to
place a bet on any event that is available on their betting console. All
that you have to do is simply click on the esports that interest you, take a
look at the details presented in the middle of the page and click on the
odds that you like.

The bet is automatically placed in your bet slip on the right-hand side
of the page, along with the odds currently available. You can then simply
click on one of the amount buttons (how much you want to bet) and then click
on the bet button to confirm your bet. Clicking on the odds of the
particular market again will remove the bet from your bet slip, which is
simple and easy. This makes it very easy for a total newbie to place an
exciting bet on any of the in-play esports events within seconds.
Incidentally, odds at Betspawn are always provided in decimal format.

The “Live Now” feature is another favorite of ours, and the fact that it
is always in red is a great way to see, at a glance, what action you can
jump into right away. Again, “Live Now” can be seen on the main betting
console, in either the top left-hand side of any of the betting tables
relating to specific matches or events, or at the top left-hand side of the
main menu which lists all available esports betting types currently
available. You can also see “Live Now” featured matches if you scroll down
the main betting console, which includes details of the event, current odds
and available stats.

Other details that are available on the main betting console for both
“Live Now” (in-play) matches as well as “Live Soon” and “Tomorrow” (in this
case specifically pertaining to Dota 2 coverage) include:

• Match Winner
• Game 1 Winner
• Game 2 Winner
• Game 3 Winner
• Game 2 Kills Even or Odd

If you were to look at Dota 2’s direct competition within esports, League
of Legends, (i.e. by clicking on League of Legends in the left-hand menu),
you would see markets such as:

• Match Winner
• Game 1 First Blood
• Game 1 First to Ten Kills

Each of the top available esports betting types also feature a mini
drop-down menu for bettors that want to fine tune their betting. These mini
drop-down menus are handy for finding interesting betting markets if the
market you were initially interested in is either closed or yet to start. To
check out any of these, simply click on the small downward facing arrow on
the right-hand side of the main esports category within the left-hand menu.

For example, if we were to click on Dota 2 and open the drop-down menu,
we would currently find:

• StarLadder
• ROG Masters
• The Manila Invitational
• PGL Open
• ESL One
• Dota Pit League
• Perfect World Masters

If we did the same with Counter-Strike: GO, we would currently find:

• EPICENTER
• ESEA Event
• Balkan Pro League
• Hellcase Cup
• Skinhub Championship
• ELEAGUE
• CS: GO Super League
• Intel Extreme Masters
• ESL ESEA Pro League
• BLAST Pro Series

This can be done with most of the top esports on offer including Dota 2,
League of Legends, StarCraft 2, Heroes of the Storm, World of Tanks, Rocket
League, King of Glory, Counter-Strike: GO, and many others.

Customer Service

For many experienced online gamblers and gamers, customer support
services are vitally important for a number of reasons. These can range from
needing some guidance in choosing the best possible payment option for your
particular needs, to understanding how a certain game or betting option
works, to sorting out an urgent issue regarding your account which is
preventing you from either enjoying a certain game or collecting your
winnings. Whatever the reason may be, it all boils down to optimal support
accessibility at all times, and this is where we think Betspawn falls a bit
short of the mark.

Now, before we run Betspawn’s customer service into the ground, let’s
first make it absolutely crystal clear that these guys do offer customer
support to their players. Not only do they actually offer customer support,
they offer a few options which can be used by Betspawn members. This
includes email support as well as live chat support. However, the bookie
does not currently offer any sort of phone support and it does not appear as
though they plan on adding it in the near future either.

• Contact Email: support@betspawn.com
• Contact Phone: No
• Skype Support: No
• Live Chat: Limited hours

Our biggest problem with Betspawn customer support is that it is not
available on a 24/7 basis which, in our opinion, should be a standard
feature for all online casinos and online sportsbooks. This is especially
true if you plan on presenting your online sportsbook platform to an
international customer base. The simple reason is that we are not all in the
same time zone and when you may be asleep, someone else is definitely not
and is probably on Betspawn placing a few bets. If something goes wrong and
they are in urgent need of assistance, there is simply no one who they can
turn to for the help that they urgently need.

User Interface

The Betspawn user interface has to be one of the best we have ever had
the pleasure of using. The entire look and feel, as well as the core
functionality of the Betspawn user interface, are clearly geared towards
providing the smoothest possible betting experience. The user interface
layout is also one of the cleanest that we have ever seen.

While most online sportsbooks seem to be content with cramming as much
info as possible into their betting consoles, which often creates
unnecessary clutter and confusion, Betspawn has gone for a more minimalistic
design aesthetic.

Everything that you need to make an informed betting decision is right at
your fingertips, with only the most essential information visible. The
left-hand side of the interface is dedicated to listing all current esports
on offer. Most of these also include a mini drop-down menu which lists
specific tournaments and events within that specific esports category (for
example Dota 2 or CS: GO).

The middle segment of the user interface is dedicated to a more detailed
analysis of selected events. This includes which teams are competing, the
current odds given for each team, as well as the starting time for the event
(or “Live Now” if the event is already underway). A nice visual touch is a
line that runs directly beneath the two opposing teams, displaying the
winner and loser. The green side of the line is for the winner, and the
loser is in red, with a percentage indicating the margin of victory in the
middle. We love this little detail.

The middle segment is neatly laid out in a sort of grid formation, with
additional buttons at the bottom of each segregated event. These buttons
allow players to access additional features that are not on display. This
helps to eliminate the issues of clutter and confusion associated with other
online sportsbooks. The additional buttons include a button to navigate to
the event live stream coverage (if available), a middle button to access all
available odds, and a final third button to access all relevant stats,
facts, and figures. This is an extremely neat way to organize an online
betting user interface.

Finally, the Betspawn bet slip can be seen at all times on the right-hand
side of the page, unless one has selected one of the other functions
available in the same space. These include logging into your account and,
once logged in, accessing your personal dashboard, accessing your deposit
page, or placing a bet. Once again, this is a brilliant utilization of
available space and goes a long way in eliminating unnecessary clutter and
confusion. We have to say that we found the overall look of the user
interface, in its muted shades of grey, red and white, to be perfectly
suited to the world of esports betting. In a subtle way, the interface
really gears players up for a betting session.

FAQ